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- Tasks: Lead a passionate care team and ensure high-quality support for service users.
- Company: Join a leading home care provider with a friendly and collaborative culture.
- Benefits: Competitive salary, ongoing support, professional development, and 20 days holiday.
- Why this job: Make a real difference in the lives of vulnerable people while growing your career.
- Qualifications: Experience in health and social care, knowledge of CQC standards, and a driving licence preferred.
- Other info: Opportunity to work in an expanding company with excellent career growth.
The predicted salary is between 24000 - 26000 £ per year.
Care Outlook is an expanding, leading home care provider in London and the South East of England since 2005.
Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.
We are currently recruiting for a Team Leader to maintain and develop our extra care service, Redwood House.
Core Duties & Responsibilities as Team Leader:
- Direct Management of the care team, monitoring staff development through supervision, appraisals, and training to assist them in delivering a high-quality service
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations
- Ensuring care assessments, care, and risk planning meet best practice and customers\’ aspirations
- Work with the Recruitment Team to ensure sufficient current and future staffing levels
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
- To work alongside the Branch Manager, ensuring that all quality standards, complaints, and comments are dealt with promptly
- Participate in the paid on-call rota
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible
As a Team Leader, you will be offered the following:
- Salary £24,000 – £26,000
- Company-issued mobile phone
- Ongoing support and Professional Development
- 20 Days Holiday plus Bank Holidays
- Opportunity to work in an expanding leading home care provider
We are looking for a Team Leader to join us who are:
- 100% committed to helping improve the quality of life of vulnerable people
- Flexibility to cover on call to meet the needs of the business (essential)
- Knowledge of CQC standards and CQC Compliance (essential)
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)
- Full Driving Licence and access to a vehicle (preferred)
- NVQ Level 3 Health & Social Care (preferred)
If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people’s lives, then this could be your next role!
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Team Leader employer: Care Outlook Ltd
Contact Detail:
Care Outlook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on CQC standards and best practices in care. We want you to shine when discussing how you can maintain high-quality support and lead a team effectively. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. At StudySmarter, we encourage you to check out our website for roles that resonate with your passion for improving lives in the care sector.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be an awesome addition to their team.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for care shine through! We want to see how much you care about improving the lives of vulnerable people. Share personal experiences or motivations that drive you to work in this field.
Tailor Your Application: Make sure to tailor your application to the Team Leader role specifically. Highlight your experience with CQC standards and any relevant qualifications. We love seeing how your background aligns with what we do at Care Outlook!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Care Outlook Ltd
✨Know Your Stuff
Make sure you brush up on CQC standards and compliance before the interview. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of high-quality care.
✨Show Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about specific situations where you’ve helped staff develop or improved service delivery. This will demonstrate your capability as a Team Leader.
✨Be Person-Centred
Since the role is all about improving the quality of life for vulnerable people, be ready to share your thoughts on person-centred care. Discuss how you would create and manage care plans that truly reflect the needs and aspirations of service users.
✨Flexibility is Key
Highlight your willingness to be flexible with on-call duties. Share any previous experiences where you had to adapt quickly to meet the needs of a team or service users, as this is crucial for the role.
