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- Tasks: Support our team by managing calls, emails, and office administration tasks.
- Company: Join Care Outlook, a leading homecare provider dedicated to helping vulnerable adults.
- Benefits: Competitive salary, ongoing support, 20 days holiday plus bank holidays.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: Previous office experience and strong communication skills are preferred.
- Other info: Dynamic role with opportunities for growth in a friendly team environment.
The predicted salary is between 19200 - 20000 £ per year.
Apply now to join our great team as an Office Administrator here at Care Outlook - You will be based in our Hounslow branch. Care Outlook is one of the leading providers of homecare services that support vulnerable adults in maintaining independence and remaining in their own homes. We are looking for a forward-thinking, approachable individual to join our friendly office team.
The ideal candidate will provide daily support to ensure the branch remains compliant and that all queries are handled appropriately and in a timely manner, thereby preserving relationships with clients, staff and other healthcare professionals we work alongside.
Key responsibilities should include the following:
- Answering and making calls, handling client and staff enquiries and escalating to the correct manager when needed.
- Managing emails and basic office administration, including scanning and updating records.
- Using Microsoft 365 and our care planning/rostering systems daily.
- Supporting day to day branch compliance, including document checks and file maintenance.
- Supporting visit monitoring and raising any missed or late calls to management.
- Liaising with external professionals and services when required.
- Supporting new starter clear-to-work meetings (issuing phones, uniform/PPE, and collecting any outstanding documents).
- Assisting with recruitment and onboarding, including coordinating interviews, completing compliance file checks and audits, and supporting the end to end onboarding process.
As an Office Administrator, you will be offered the following:
- Salary £24,000 - £25,000
- Ongoing support and Professional Development
- 20 Days Holiday plus Bank Holidays
- Opportunity to work in an expanding, leading home care provider
The Requirements:
- You must have the right to work in the UK.
- This role is subject to DBS check.
- Previous office administration experience is preferred.
- Confident using Microsoft 365 (Outlook, Word and Excel) and able to learn new systems quickly.
- Strong communication skills and able to handle a high volume of calls in a polite and professional manner.
- Organised, accurate and able to work under pressure in a fast-paced environment.
- Proactive, uses initiative and works well as part of a team.
Office Administrator employer: Care Outlook Ltd
Contact Detail:
Care Outlook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Care Outlook. Understand their values and services so you can show how you fit into their mission. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the responsibilities listed in the job description. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! During the interview, be ready to discuss your experience with Microsoft 365 and any office administration tasks you've handled. Use specific examples to demonstrate your organisational skills and ability to work under pressure.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Office Administrator position.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Administrator role. Highlight your previous office administration experience and any relevant skills, especially your proficiency with Microsoft 365. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for Care Outlook. Mention your strong communication skills and how you handle high volumes of calls – we love a proactive approach!
Be Clear and Concise: When filling out your application, keep it clear and concise. We appreciate straightforwardness, so make sure your points are easy to read and get straight to the point. Remember, we’re looking for someone organised and accurate!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly office team at Care Outlook!
How to prepare for a job interview at Care Outlook Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with Care Outlook and their mission. Understand their services and how they support vulnerable adults. This will show your genuine interest in the role and help you answer questions more effectively.
✨Show Off Your Skills
Be ready to discuss your previous office administration experience. Highlight your proficiency with Microsoft 365 and any relevant systems you've used. Prepare examples of how you've handled high volumes of calls or managed multiple tasks under pressure.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common questions for office administrators, like how you handle client enquiries or manage compliance tasks. This will help you feel more confident and articulate during the actual interview.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the team.
