At a Glance
- Tasks: Lead a passionate care team and ensure high-quality support for vulnerable individuals.
- Company: Join Care Outlook, a leading home care provider in London and the South East.
- Benefits: Enjoy a competitive salary, ongoing support, and 20 days holiday plus bank holidays.
- Other info: Flexible hours and opportunities for professional development in a growing company.
- Why this job: Make a real difference in people's lives while developing your career in a friendly environment.
- Qualifications: Experience in health and social care, with knowledge of CQC standards preferred.
Care Outlook is an expanding, leading home care provider in London and the South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.
We are currently recruiting for a Team Leader to maintain and develop our extra care service in Audrey Needham & Redwood House in West Berkshire.
Core Duties & Responsibilities as Team Leader:
- Direct Management of the care team, monitoring staff development through supervision, appraisals, and training to assist them in delivering a high-quality service
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations
- Ensuring care assessments, care, and risk planning meet best practice and customers' aspirations
- Work with the Recruitment Team to ensure sufficient current and future staffing levels
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
- To work alongside the Branch Manager, ensuring that all quality standards, complaints, and comments are dealt with promptly
- Participate in the on-call rota
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible
As a Team Leader, you will be offered the following:
- Salary - £26,000
- Company-issued mobile phone
- Ongoing support and Professional Development
- 20 Days Holiday plus Bank Holidays
- Opportunity to work in an expanding, leading home care provider
We are looking for a Team Leader to join us who are:
- 100% committed to helping improve the quality of life of vulnerable people
- Flexibility to cover on call to meet the needs of the business (essential)
- Knowledge of CQC standards and CQC Compliance (essential)
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)
- Full Driving Licence and access to a vehicle (preferred)
- NVQ Level 3 Health & Social Care (preferred)
If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people’s lives, then this could be your next role.
Team Leader in Newbury employer: Care Outlook Ltd
Care Outlook is an exceptional employer, offering a supportive and collaborative work environment where team members are valued and encouraged to grow. With a focus on professional development and a commitment to high-quality care, employees can expect meaningful career progression while making a positive impact in the lives of vulnerable individuals in West Berkshire. Join us to be part of a passionate team dedicated to delivering outstanding support and care.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on CQC standards and best practices in care. Show that you’re not just passionate about the role but also knowledgeable about what it takes to lead a care team effectively.
✨Tip Number 3
Don’t forget to showcase your flexibility! Being able to cover on-call shifts is a big plus, so be ready to discuss how you can meet the needs of the business while ensuring high-quality care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our friendly and collaborative workplace.
We think you need these skills to ace Team Leader in Newbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for care shine through! We want to see how much you care about improving the quality of life for vulnerable people. Share personal experiences or motivations that drive you to work in this field.
Tailor Your Application:Make sure to tailor your application to the Team Leader role specifically. Highlight your experience in managing teams and your knowledge of CQC standards. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our friendly team!
How to prepare for a job interview at Care Outlook Ltd
✨Know Your Stuff
Make sure you brush up on CQC standards and compliance before the interview. Being able to discuss these topics confidently will show that you're serious about maintaining high-quality care.
✨Show Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about specific situations where you’ve helped staff develop or improved service delivery, as this will highlight your suitability for the Team Leader role.
✨Be Personable
Since Care Outlook values a friendly and collaborative workplace, be sure to showcase your interpersonal skills. Practice answering questions in a way that reflects your passion for helping others and your ability to communicate effectively with both staff and service users.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and the extra care service you'll be managing. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
