At a Glance
- Tasks: Lead a care team, manage care plans, and ensure high-quality service delivery.
- Company: Care Outlook is a top home care provider in London and the South East since 2005.
- Benefits: Enjoy a salary of £24,000, ongoing support, 20 days holiday, and a company mobile phone.
- Why this job: Join a passionate team making a real difference in vulnerable people's lives.
- Qualifications: Experience in Health & Social Care, knowledge of CQC standards, and a driving licence preferred.
- Other info: Opportunity for professional development and to work in a friendly, collaborative environment.
The predicted salary is between 24000 - 33600 £ per year.
Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.
We are currently recruiting for a Team Leader to maintain and develop our Extra Care Schemes in Reading: Cornerstones & Beechwood.
Core Duties & Responsibilities as Team Leader:
- Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service.
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users' needs and aspirations.
- Ensuring care assessments, care and risk planning meets best practice and customers' aspirations.
- Work with Recruitment Team to ensure sufficient current and future staffing levels.
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonable where required.
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner.
- To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly.
- Participate in the paid on-call rota, including weekends if required.
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible.
As a Team Leader, you will be offered the following:
- Salary £24,000
- Company issued mobile phone
- Ongoing support and Professional Development
- 20 Days Holiday plus Bank Holidays
- Opportunity to work in an expanding leading home care provider
We are looking for a Team Leader to join us who are:
- 100% committed to helping improve the quality of life of vulnerable people.
- Flexibility to cover on call to meet the needs of the business (essential).
- Knowledge of CQC standards and CQC Compliance (essential).
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred).
- Full Driving Licence and access to a vehicle (preferred).
- NVQ Level 3 Health & Social Care (preferred).
If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people's lives, then this could be your next role!
Healthcare Team Leader in Reading employer: Care Outlook Ltd
Contact Detail:
Care Outlook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Team Leader in Reading
✨Tip Number 1
Familiarise yourself with CQC standards and compliance regulations. Understanding these guidelines will not only help you in the interview but also demonstrate your commitment to maintaining high-quality care.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your experience in staff development and training can set you apart from other candidates.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to cover on-call duties. This is essential for the role, so having specific instances where you've adapted to meet business needs will be beneficial.
✨Tip Number 4
Research Care Outlook and their Extra Care Schemes in Reading. Understanding their mission and values will allow you to align your answers during the interview, showing that you're genuinely interested in being part of their team.
We think you need these skills to ace Healthcare Team Leader in Reading
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Healthcare Team Leader position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in care coordinating or within Health & Social Care. Mention any relevant qualifications, such as NVQ Level 3, and provide examples of how you've contributed to improving care standards in previous roles.
Showcase Your Commitment: Demonstrate your commitment to enhancing the quality of life for vulnerable people. Use specific examples from your past work to illustrate your dedication and how you have positively impacted service users.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the healthcare sector.
How to prepare for a job interview at Care Outlook Ltd
✨Show Your Passion for Care
Make sure to express your genuine passion for improving the quality of life for vulnerable people. Share personal experiences or motivations that drive you to work in the healthcare sector, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your ability to manage and develop a care team. Prepare examples of how you've successfully led teams in the past, focusing on staff development, training, and creating a positive work environment.
✨Familiarise Yourself with CQC Standards
Since knowledge of CQC standards is essential for this role, brush up on these regulations before your interview. Be ready to discuss how you would ensure compliance and maintain high-quality care standards within the team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think about past situations where you had to make quick decisions or manage crises, and be prepared to explain your thought process.