At a Glance
- Tasks: Coordinate care services, manage staff, and ensure high-quality support for service users.
- Company: Leading home care provider in London and South East, passionate about quality support.
- Benefits: Salary £25,000 - £28,000, company phone, professional development, and 20 days holiday.
- Other info: Join a friendly team in a collaborative workplace with growth opportunities.
- Why this job: Make a real difference in vulnerable people's lives while building a rewarding career.
- Qualifications: Experience in care coordination or health & social care, knowledge of CQC standards.
The predicted salary is between 25000 - 28000 £ per year.
Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Care Coordinator to maintain and develop our service in Oxford.
Core Duties & Responsibilities as Care Coordinator:
- Primary role is to Roster and Template care calls using an electronic system.
- Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service.
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users' needs and aspirations.
- Ensuring care assessments, care and risk planning meets best practice and customers' aspirations.
- Work with Recruitment Team to ensure sufficient current and future staffing levels.
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonable where required.
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner.
- To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly.
- Participate in the paid on-call rota.
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible.
As a Care Coordinator, you will be offered the following:
- Salary £25,000 - £28,000.
- Company issued mobile phone.
- Ongoing support and Professional Development.
- 20 Days Holiday plus Bank Holidays.
- Opportunity to work in an expanding leading home care provider.
We are looking for a Care Coordinator to join us who are:
- 100% committed to helping improve the quality of life of vulnerable people.
- Flexibility to cover on call to meet the needs of the business (essential).
- Knowledge of CQC standards and CQC Compliance (essential).
- Experience with Rostering care calls on an electronic system.
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred).
- Full Driving License and access to a vehicle (preferred).
- NVQ Level 3 Health & Social Care (preferred).
If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people's lives, then this could be your next role!
Care Coordinator in Hampshire employer: Care Outlook Ltd
Care Outlook is an exceptional employer, offering a supportive work environment in Lambeth where you can truly make a difference in people's lives. With a commitment to professional development, generous holiday allowances, and the opportunity to work with a leading home care provider, employees are encouraged to grow and thrive in their roles. Join us to be part of a dedicated team that values collaboration, innovation, and the well-being of both staff and clients.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those already working at Care Outlook. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on CQC standards and think about how your experience aligns with the role of Care Coordinator. We want to see your passion for improving lives!
✨Tip Number 3
Show off your flexibility! As a Care Coordinator, being adaptable is key. Share examples of how you've handled unexpected situations in the past during your conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Care Coordinator in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience in care coordination and any relevant qualifications, like NVQ Level 3, to show us you're a great fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about improving the quality of life for vulnerable people. Share specific examples from your past roles that demonstrate your commitment and flexibility in care settings.
Showcase Your Knowledge of CQC Standards:Since knowledge of CQC standards is essential, make sure to mention any relevant experience you have with compliance and best practices in your application. This will help us see that you understand the importance of high-quality care.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Care Outlook Ltd
✨Know Your Stuff
Make sure you understand the core duties of a Care Coordinator. Familiarise yourself with CQC standards and how they apply to care services. This will show that you're not just interested in the role, but that you’re also knowledgeable about the industry.
✨Show Your Passion
Care Outlook is all about providing high-quality support. During the interview, share your experiences that highlight your commitment to improving the quality of life for vulnerable people. Let your passion shine through!
✨Be Ready to Discuss Scenarios
Prepare for situational questions where you might need to demonstrate how you'd handle emergencies or staffing issues. Think of examples from your past experience where you successfully managed similar challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing professional development opportunities, or how they measure success in the role. This shows your genuine interest in the position and the company.
