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- Tasks: Ensure medication administration meets regulatory standards and company policies.
- Company: Care Outlook is dedicated to improving healthcare through innovative solutions.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Join a mission-driven company making a real impact in healthcare.
- Qualifications: Experience with electronic medication management systems is essential.
- Other info: Ideal for detail-oriented individuals passionate about compliance and patient care.
The predicted salary is between 36000 - 60000 £ per year.
Care Outlook is seeking a highly organized and detail-oriented Medication Auditor to join our team.
In this role, you will be responsible for ensuring that medication administration is in compliance with regulatory standards and company policies. The successful candidate will have experience with an electronic medication management system (ECM) and a strong understanding of medication administration policies and procedures.
Responsible for:
Managing and overseeing the Electronic Call Monitoring system to ensure accurate and efficient monitoring of care visits, supporting the branch in producing reports for management, payroll, and invoicing.
Main Responsibilities:
- Oversee and manage the Electronic Call Monitoring system.
- Ensure accurate recording of carers\’ time spent at each client visit.
- Produce reports for management, payroll, and invoicing purposes.
- Respond to alerts on the system regarding missed calls or late visits.
- Liaise with carers to understand and document reasons for late or missed visits.
- Support staff members with the use of the ECM system.
- Participate in the On Call out-of-hours service as required.
- Adhere to company privacy policies and procedures.
- Contribute to the continuous improvement of the ECM system and processes.
- Collaborate with other departments to ensure seamless integration of the ECM system with other operational areas.
Person Specification:
- Strong organizational and time-management skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Excellent communication skills, both verbal and written.
- High level of initiative and problem-solving skills.
- Ability to work both independently and as part of a team.
- Flexibility and adaptability in a fast-paced environment.
Essential Skills:
- Direct experience managing ECM/CM2000 systems and processes.
- Proficiency in data analysis and report generation.
- Strong IT skills and familiarity with database management.
- Understanding of the domiciliary care sector and its operational challenges.
- Commitment to upholding privacy and data protection standards.
Desirable Skills / Qualifications:
- Experience in a similar role within a healthcare or domiciliary care setting.
- Relevant qualifications in IT, data management, or related fields.
- Familiarity with healthcare regulations and compliance standards.
- Ability to train and support staff in the use of ECM systems.
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ECM Officer employer: Care Outlook Ltd
Contact Detail:
Care Outlook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ECM Officer
✨Tip Number 1
Familiarise yourself with the specific electronic medication management systems (ECM) that Care Outlook uses. Research their features and functionalities, as this knowledge will help you stand out during interviews.
✨Tip Number 2
Brush up on your understanding of regulatory standards related to medication administration. Being able to discuss these standards confidently will demonstrate your expertise and commitment to compliance.
✨Tip Number 3
Network with professionals in the healthcare sector, especially those who work with medication auditing or ECM systems. Engaging in conversations can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare for potential scenario-based questions in interviews by thinking through common challenges faced in medication auditing. This will help you articulate your problem-solving skills effectively.
We think you need these skills to ace ECM Officer
Some tips for your application 🫡
Understand the Role: Read the job description for the ECM Officer position carefully. Make sure you understand the responsibilities and requirements, especially regarding medication administration and electronic medication management systems.
Tailor Your CV: Highlight your relevant experience with electronic medication management systems and any previous roles related to medication auditing. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a great fit for the ECM Officer role. Mention your attention to detail and organisational skills, and how they align with Care Outlook's mission and values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at Care Outlook Ltd
✨Know Your ECM Systems
Make sure you have a solid understanding of electronic medication management systems. Be prepared to discuss your experience with these systems and how you've used them to ensure compliance in previous roles.
✨Understand Regulatory Standards
Familiarise yourself with the relevant regulatory standards related to medication administration. Being able to articulate how you ensure compliance with these standards will demonstrate your expertise and attention to detail.
✨Showcase Your Organisational Skills
As an ECM Officer, being organised is key. Prepare examples from your past work where your organisational skills made a difference, especially in managing medication audits or compliance checks.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding patient care and compliance.
