At a Glance
- Tasks: Lead a care team, manage care plans, and ensure high-quality service delivery.
- Company: Join Care Outlook, a top home care provider in London and South East since 2005.
- Benefits: Enjoy a salary of £25,000, company phone, 20 days holiday, and ongoing professional development.
- Why this job: Make a real difference in people's lives while working in a friendly, supportive environment.
- Qualifications: Must have CQC knowledge, care coordinating experience, and ideally an NVQ Level 3 in Health & Social Care.
- Other info: Flexibility for on-call duties is essential; driving license preferred.
The predicted salary is between 20000 - 30000 £ per year.
Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Team Leader to maintain and develop our Extra Care Schemes in Horsham: Highwood Mill and Leggyfield Court. Core Duties & Responsibilities as Team Leader: Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirations Ensuring care assessments, care and risk planning meets best practice and customers aspirations Work with Recruitment Team to ensure sufficient current and future staffing levels To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly Participate in the paid on-call rota, including weekends if required Put in place measure to comply with CQC regulations and work to achieve the best care standards possible As a Team Leader, you will be offered the following: Salary £25,000 Company issued mobile phone Ongoing support and Professional Development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding leading home care provider We are looking for a Team Leader to join us who are: 100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on call to meet the needs of the business (essential) Knowledge of CQC standards and CQC Compliance (essential) Experience in Care Coordinating or 2 years working within Health & Social Care (preferred) Full Driving Licence and access to a vehicle (preferred) NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to peoples lives, then this could be your next role! JBRP1_UKTJ
Care Outlook Ltd | Team Leader - Extra Care | west sussex employer: Care Outlook Ltd
Contact Detail:
Care Outlook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Outlook Ltd | Team Leader - Extra Care | west sussex
✨Tip Number 1
Familiarize yourself with CQC standards and compliance. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to high-quality care.
✨Tip Number 2
Highlight your experience in managing care teams or coordinating care services. Be ready to discuss specific examples of how you've supported staff development and improved service delivery.
✨Tip Number 3
Show your flexibility and willingness to cover on-call duties. This is essential for the role, so be prepared to explain how you can manage this aspect effectively.
✨Tip Number 4
Express your passion for improving the quality of life for vulnerable people. Share personal stories or experiences that highlight your dedication to care and support.
We think you need these skills to ace Care Outlook Ltd | Team Leader - Extra Care | west sussex
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Team Leader position. Understand the core duties and responsibilities, as well as the qualifications required. This will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in care coordinating or within Health & Social Care. Mention specific examples of how you've managed teams, developed care plans, or ensured compliance with CQC standards.
Show Your Passion: Express your commitment to improving the quality of life for vulnerable people in your application. Share personal anecdotes or motivations that demonstrate why you are passionate about this field and how it aligns with Care Outlook's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a leadership role.
How to prepare for a job interview at Care Outlook Ltd
✨Show Your Passion for Care
Make sure to express your genuine passion for improving the quality of life for vulnerable people. Share personal experiences or motivations that drive you to work in the care sector.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience with staff development, training, and how you handle challenges within a team setting.
✨Familiarize Yourself with CQC Standards
Since knowledge of CQC standards is essential for this role, be ready to discuss these regulations and how you have applied them in previous positions. This will show your commitment to maintaining high-quality care.
✨Be Ready for Scenario Questions
Expect scenario-based questions where you may need to demonstrate your problem-solving skills. Think about situations where you had to arrange emergency cover or manage staff rotas effectively.