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- Tasks: Manage care calls, support staff development, and ensure high-quality service delivery.
- Company: Care Outlook is a leading home care provider in London and South East England since 2005.
- Benefits: Enjoy a salary of £25,000 - £28,000, ongoing support, and 20 days holiday plus bank holidays.
- Why this job: Join a passionate team making a real difference in people's lives with opportunities for growth.
- Qualifications: Experience in care coordination or health & social care, knowledge of CQC standards, and a driving license preferred.
- Other info: Be part of a friendly, collaborative workplace with a chance to build a rewarding career.
The predicted salary is between 21500 - 24500 £ per year.
Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Care Coordinator to maintain and develop our service in Oxford.
Core Duties & Responsibilities as Care Coordinator:
- Primary role is to Roster and Template care calls using an electronic system.
- Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service.
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users' needs and aspirations.
- Ensuring care assessments, care and risk planning meets best practice and customers' aspirations.
- Work with Recruitment Team to ensure sufficient current and future staffing levels.
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonable where required.
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner.
- To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly.
- Participate in the paid on-call rota.
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible.
As a Care Coordinator, you will be offered the following:
- Salary £25,000 - £28,000.
- Company issued mobile phone.
- Ongoing support and Professional Development.
- 20 Days Holiday plus Bank Holidays.
- Opportunity to work in an expanding leading home care provider.
We are looking for a Care Coordinator to join us who are:
- 100% committed to helping improve the quality of life of vulnerable people.
- Flexibility to cover on call to meet the needs of the business (essential).
- Knowledge of CQC standards and CQC Compliance (essential).
- Experience with Rostering care calls on an electronic system.
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred).
- Full Driving License and access to a vehicle (preferred).
- NVQ Level 3 Health & Social Care (preferred).
If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people's lives, then this could be your next role!
Care Coordinator in Oxford employer: Care Outlook Ltd
Contact Detail:
Care Outlook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Oxford
✨Tip Number 1
Familiarise yourself with CQC standards and compliance regulations. Understanding these guidelines will not only help you in the role but also demonstrate your commitment to high-quality care during any discussions with us.
✨Tip Number 2
Showcase your experience with electronic rostering systems. If you've used similar software before, be ready to discuss how you managed care calls and staff schedules effectively, as this is a key part of the Care Coordinator role.
✨Tip Number 3
Highlight your flexibility and willingness to cover on-call duties. This is essential for the role, so be prepared to share examples of how you've adapted to changing needs in previous positions.
✨Tip Number 4
Connect with current or former employees of Care Outlook if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Care Coordinator in Oxford
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Care Coordinator. Familiarise yourself with the core duties and how your experience aligns with them.
Tailor Your CV: Customise your CV to highlight relevant experience in care coordination and health & social care. Emphasise your knowledge of CQC standards and any experience with rostering care calls.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving the quality of life for vulnerable people. Mention specific examples from your past roles that demonstrate your commitment and skills.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Care Outlook Ltd
✨Show Your Passion for Care
Make sure to express your genuine passion for improving the quality of life for vulnerable people. Share personal experiences or motivations that led you to pursue a career in care, as this will resonate well with the interviewers.
✨Demonstrate Your Knowledge of CQC Standards
Since knowledge of CQC standards is essential for this role, be prepared to discuss what these standards entail and how you have applied them in previous positions. This shows that you are not only familiar with regulations but also committed to maintaining high-quality care.
✨Highlight Your Organisational Skills
As a Care Coordinator, you'll need to manage rosters and care plans effectively. Bring examples of how you've successfully organised schedules or managed teams in the past. This will illustrate your ability to handle the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of specific situations from your past experience where you had to make quick decisions or adapt to changing circumstances, and be ready to share those stories.
