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- Tasks: Support daily office operations and ensure compliance in a friendly team environment.
- Company: Join Care Outlook, a leading homecare provider dedicated to supporting vulnerable adults.
- Benefits: Salary of £24,000 - £25,000, 20 days holiday, and ongoing professional development.
- Why this job: Make a real difference while gaining valuable experience in a growing industry.
- Qualifications: Previous office admin experience and strong communication skills are preferred.
- Other info: Dynamic role with opportunities for career growth in a supportive team.
The predicted salary is between 19200 - 21000 £ per year.
Apply now to join our great team as an Office Administrator here at Care Outlook - You will be based in our Hounslow branch. Care Outlook is one of the leading providers of homecare services that support vulnerable adults in maintaining independence and remaining in their own homes.
We are looking for a forward-thinking, approachable individual to join our friendly office team. The ideal candidate will provide daily support to ensure the branch remains compliant and that all queries are handled appropriately and in a timely manner, thereby preserving relationships with clients, staff and other healthcare professionals we work alongside.
Key responsibilities should include the following:
- Answering and making calls, handling client and staff enquiries and escalating to the correct manager when needed.
- Managing emails and basic office administration, including scanning and updating records.
- Using Microsoft 365 and our care planning/rostering systems daily.
- Supporting day to day branch compliance, including document checks and file maintenance.
- Supporting visit monitoring and raising any missed or late calls to management.
- Liaising with external professionals and services when required.
- Supporting new starter clear-to-work meetings (issuing phones, uniform/PPE, and collecting any outstanding documents).
- Assisting with recruitment and onboarding, including coordinating interviews, completing compliance file checks and audits, and supporting the end to end onboarding process.
As an Office Administrator, you will be offered the following:
- Salary £24,000 - £25,000
- Ongoing support and Professional Development
- 20 Days Holiday plus Bank Holidays
- Opportunity to work in an expanding, leading home care provider
The Requirements:
- You must have the right to work in the UK. This role is subject to DBS check.
- Previous office administration experience is preferred.
- Confident using Microsoft 365 (Outlook, Word and Excel) and able to learn new systems quickly.
- Strong communication skills and able to handle a high volume of calls in a polite and professional manner.
- Organised, accurate and able to work under pressure in a fast-paced environment.
- Proactive, uses initiative and works well as part of a team.
Office Administrator in Twickenham employer: Care Outlook Community
Contact Detail:
Care Outlook Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator in Twickenham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the homecare sector. A personal recommendation can go a long way in landing that Office Administrator role.
✨Tip Number 2
Prepare for the interview by researching Care Outlook and understanding their values. Show us you’re not just another candidate; demonstrate how your skills align with our mission of supporting vulnerable adults.
✨Tip Number 3
Practice common interview questions related to office administration. Think about scenarios where you've handled high volumes of calls or managed compliance tasks, and be ready to share those experiences with us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Care Outlook.
We think you need these skills to ace Office Administrator in Twickenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Administrator role. Highlight your previous office administration experience and any relevant skills, especially your proficiency with Microsoft 365. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for Care Outlook. Don’t forget to mention your strong communication skills and how you handle high volumes of calls – we love a proactive approach!
Be Clear and Concise: When filling out your application, keep it clear and concise. We appreciate straightforwardness, so make sure your points are easy to read and get straight to the point. This will help us see your organisational skills right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Care Outlook and what we stand for!
How to prepare for a job interview at Care Outlook Community
✨Know Your Stuff
Before the interview, make sure you understand Care Outlook's mission and values. Familiarise yourself with their services and how they support vulnerable adults. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Communication Skills
As an Office Administrator, you'll be handling a lot of calls and emails. Prepare examples of how you've effectively managed client and staff enquiries in the past. Practising clear and concise communication will help you shine during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you stay organised in a fast-paced environment. Share specific tools or methods you use to manage your workload, especially when it comes to document checks and file maintenance. This will highlight your ability to handle the responsibilities of the role.
✨Ask Thoughtful Questions
Prepare some questions about the team dynamics and the onboarding process. This shows that you're proactive and genuinely interested in how you can contribute to the office team. Plus, it gives you a chance to assess if the company culture is the right fit for you.
