Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate care team and ensure high-quality support for service users.
- Company: Care Outlook, a leading home care provider in London and the South East.
- Benefits: Competitive salary, ongoing support, professional development, and 20 days holiday.
- Why this job: Make a real difference in vulnerable people's lives while building a rewarding career.
- Qualifications: Experience in Health & Social Care and knowledge of CQC standards preferred.
- Other info: Join a friendly, collaborative workplace with opportunities for growth.
The predicted salary is between 24000 - 26000 £ per year.
Overview
Care Outlook is an expanding, leading home care provider in London and the South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Team Leader to maintain and develop our extra care service, Redwood House & Audrey Needham.
Core Duties & Responsibilities
- Direct Management of the care team, monitoring staff development through supervision, appraisals, and training to assist them in delivering a high-quality service
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users\\\’ needs and aspirations
- Ensuring care assessments, care, and risk planning meet best practice and customers\\\’ aspirations
- Work with the Recruitment Team to ensure sufficient current and future staffing levels
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
- To work alongside the Branch Manager, ensuring that all quality standards, complaints, and comments are dealt with promptly
- Participate in the paid on-call rota
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible
As a Team Leader, you will be offered the following
- Salary £24,000 – £26,000
- Company-issued mobile phone
- Ongoing support and Professional Development
- 20 Days Holiday plus Bank Holidays
- Opportunity to work in an expanding leading home care provider
We are looking for a Team Leader to join us who are
- 100% committed to helping improve the quality of life of vulnerable people
- Flexibility to cover on call to meet the needs of the business (essential)
- Knowledge of CQC standards and CQC Compliance (essential)
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)
- Full Driving Licence and access to a vehicle (preferred)
- NVQ Level 3 Health & Social Care (preferred)
#J-18808-Ljbffr
Team Leader employer: Care Outlook Community
Contact Detail:
Care Outlook Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to care management and leadership. We suggest role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for care! During interviews, share specific examples of how you've improved the quality of life for service users in your previous roles. This will demonstrate your commitment and align with Care Outlook's values.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our friendly team at Care Outlook.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for care shine through! We want to see how much you care about improving the lives of vulnerable people. Share personal experiences or motivations that drive you to work in this field.
Tailor Your CV: Make sure your CV is tailored to the Team Leader role. Highlight your experience in care coordinating and any relevant qualifications like NVQ Level 3. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at Care Outlook Community
✨Know Your Stuff
Make sure you brush up on CQC standards and compliance. Familiarise yourself with the best practices in care management, as this will show your commitment to high-quality service during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience in staff development, supervision, and training, as these are key responsibilities for the Team Leader role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially in emergency situations. Think of specific instances where you had to arrange cover or handle complaints effectively.
✨Demonstrate Your Passion
Let your enthusiasm for improving the quality of life for vulnerable people shine through. Share personal stories or motivations that drive you to work in the care sector, as this will resonate well with the interviewers.
