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- Tasks: Coordinate care services and manage a dedicated team to improve lives.
- Company: Leading home care provider with a friendly, collaborative culture.
- Benefits: Competitive salary, mobile phone, professional development, and 20 days holiday.
- Why this job: Make a real difference in the lives of vulnerable people every day.
- Qualifications: Experience in care coordination and knowledge of CQC standards preferred.
- Other info: Join a growing team with opportunities for career advancement.
The predicted salary is between 24000 - 26000 £ per year.
Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Care Coordinator to maintain and develop our services in Hackney.
Core Duties & Responsibilities as Care Coordinator:
- Primary role is to Roster and Template care calls using an electronic system.
- Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service.
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users' needs and aspirations.
- Ensuring care assessments, care and risk planning meets best practice and customers' aspirations.
- Work with Recruitment Team to ensure sufficient current and future staffing levels.
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonable where required.
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner.
- To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly.
- Participate in the paid on-call rota.
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible.
As a Care Coordinator, you will be offered the following:
- Salary £24,000 - £26,000.
- Company issued mobile phone.
- Ongoing support and Professional Development.
- 20 Days Holiday plus Bank Holidays.
- Opportunity to work in an expanding leading home care provider.
We are looking for a Care Coordinator to join us who are:
- 100% committed to helping improve the quality of life of vulnerable people.
- Flexibility to cover on call to meet the needs of the business (essential).
- Knowledge of CQC standards and CQC Compliance (essential).
- Experience with Rostering care calls on an electronic system.
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred).
- Full Driving License and access to a vehicle (preferred).
- NVQ Level 3 Health & Social Care (preferred).
If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people's lives, then this could be your next role!
Care Coordinator in London employer: Care Outlook Community
Contact Detail:
Care Outlook Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. We all know that sometimes it’s not just what you know, but who you know that can help you land that Care Coordinator role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to care coordination. Think about scenarios where you’ve had to manage staff or handle emergencies. We want you to shine and show how passionate you are about improving lives!
✨Tip Number 3
Don’t forget to showcase your knowledge of CQC standards during interviews. It’s crucial for the role, and we want to see that you’re up to speed with compliance. This will definitely set you apart from other candidates!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make a difference together!
We think you need these skills to ace Care Coordinator in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for care shine through! We want to see that you genuinely care about improving the quality of life for vulnerable people. Share any personal experiences or motivations that drive you to work in this field.
Tailor Your CV: Make sure your CV is tailored to the Care Coordinator role. Highlight your experience with rostering, managing care teams, and any relevant qualifications like NVQ Level 3. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our friendly team at Care Outlook.
How to prepare for a job interview at Care Outlook Community
✨Know Your Stuff
Make sure you brush up on CQC standards and compliance. Familiarise yourself with the key responsibilities of a Care Coordinator, especially around rostering and managing care calls. This will show that you're not just interested in the role but also understand what it entails.
✨Show Your Passion
Care Outlook is all about high-quality support and improving lives. Be ready to share why you’re passionate about working in care. Think of specific examples where you've made a difference or gone the extra mile for someone in your previous roles.
✨Demonstrate Team Spirit
Since the role involves direct management of a care team, highlight your experience in teamwork and leadership. Share stories about how you've supported colleagues in their development or how you've handled challenges within a team setting.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the company culture, opportunities for professional development, or how they measure success in the role. It shows you're genuinely interested and thinking ahead about your future there.
