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- Tasks: Handle incoming calls and process orders for home health care equipment.
- Company: Join Care New England, a leader in innovative health care services.
- Benefits: Competitive pay, supportive work environment, and opportunities for growth.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: High School diploma and at least one year of relevant experience.
- Other info: Be part of a diverse team committed to ethical standards and inclusivity.
The predicted salary is between 28800 - 48000 £ per year.
Primary Function: Responsible for receiving incoming phone calls from clients and processing orders for delivery for home health care equipment.
Job Qualifications and Specifications: A High School diploma and a minimum of one year’s job-related experience or equivalent is required.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
Customer Service Representative in Warwick employer: Care New England
Contact Detail:
Care New England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Warwick
✨Tip Number 1
Make sure you know the ins and outs of the company you're applying to. Research Care New England and its member institutions so you can chat confidently about their services during your interview.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls from clients, it’s crucial to sound friendly and professional. Try role-playing with a friend to get comfortable with common customer service scenarios.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it’s like to work at Care New England.
✨Tip Number 4
Apply through our website for a smoother process! It shows you’re serious about the position and gives you a chance to highlight your skills directly related to the job description.
We think you need these skills to ace Customer Service Representative in Warwick
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Customer Service Representative role. Highlight your relevant experience and skills that match the job description, especially your ability to handle phone calls and process orders.
Showcase Your Experience: If you've got a year or more of customer service experience, flaunt it! Share specific examples of how you've helped clients in the past, particularly in health care settings if possible. This will show us you’re ready for the role.
Be Professional Yet Personable: While we want to see your personality shine through, remember to keep it professional. Use clear and concise language, and make sure your application is free from typos and errors. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have!
How to prepare for a job interview at Care New England
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Representative in the context of home health care. Familiarise yourself with the types of equipment you'll be dealing with and the importance of excellent customer service in this field.
✨Practice Active Listening
During the interview, show that you can listen attentively. This is crucial for a customer service role. When asked questions, take a moment to think before responding, and ensure your answers reflect that you've understood the question fully.
✨Show Empathy
Since you'll be dealing with clients who may be in vulnerable situations, demonstrate your ability to empathise. Share examples from your past experience where you successfully handled sensitive situations or provided exceptional support to customers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. This shows your interest in the role and the organisation. You might ask about their approach to customer service or how they support their employees in providing the best care.
