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- Tasks: Handle patient inquiries and manage billing processes with compassion and professionalism.
- Company: Join Care New England, a leader in medical research and innovative healthcare services.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact on patients' lives while working in a dynamic healthcare setting.
- Qualifications: High school diploma required; 3-5 years of medical billing experience preferred.
- Other info: Be part of an equal opportunity employer committed to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Under the direction of the Care New England Supervisor, Professional Revenue Cycle, the Professional Biller II will service incoming telephone calls from patients who may question, challenge, or inquire about their account with CNE.
Duties and Responsibilities:
- The Professional Biller II provides support to the management of CNE accounts receivable and functions as billing liaison to intermediaries, insurance carriers, patients and guarantors.
- The Biller II will be responsible for the processing of payments, denials, refunds, secondary claims, filing and balancing monthly spreadsheets and functions as liaison between the Professional Billing Office and the Finance Departments of each operating unit.
- The Biller II will address edits/rejections and facilitates all activity in regards to electronic and paper claims submission.
- Maintains and manages the claims edits and scrubber system.
- Functions under CNE PBO established departmental policies and procedures.
- Maintains compassion with patients serviced, while following compliance and privacy guidelines.
Requirements:
- High school graduate or equivalent required with three to five years experience in third party medical billing.
- Working knowledge of medical accounts receivable software programs and PC skills necessary.
- Competence in math and knowledge of GAAP accounting principles as well as CPT and ICD-10 requirements.
- Must have excellent communication and interpersonal skills as well as demonstrated ability to use initiative and independent judgment.
Professional Biller II employer: Care New England Health System
Contact Detail:
Care New England Health System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Biller II
✨Tip Number 1
Familiarise yourself with the specific medical billing software used by Care New England. Having a solid understanding of their systems will not only boost your confidence but also demonstrate your initiative and readiness to hit the ground running.
✨Tip Number 2
Brush up on your knowledge of CPT and ICD-10 coding. Being well-versed in these coding systems will show that you are serious about the role and can effectively manage claims submissions and edits.
✨Tip Number 3
Practice your communication skills, especially in handling difficult conversations. As a Professional Biller II, you'll need to address patient inquiries and concerns, so being able to communicate clearly and compassionately is key.
✨Tip Number 4
Network with current or former employees of Care New England. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Professional Biller II
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Professional Biller II. Familiarise yourself with the key duties such as managing accounts receivable, processing payments, and liaising with patients and insurance carriers.
Tailor Your CV: Highlight your relevant experience in medical billing and accounts receivable. Emphasise your knowledge of GAAP accounting principles, CPT, and ICD-10 requirements, as well as any specific software programs you've used.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to handle patient inquiries compassionately. Mention specific examples from your past experience that demonstrate your initiative and independent judgment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that all information is accurate and that your application reflects your professionalism and attention to detail.
How to prepare for a job interview at Care New England Health System
✨Know Your Billing Basics
Brush up on your knowledge of CPT and ICD-10 coding, as well as GAAP accounting principles. Being able to discuss these topics confidently will show that you have the necessary expertise for the role.
✨Demonstrate Compassion
Since the role involves interacting with patients, it's crucial to convey empathy and understanding during the interview. Share examples of how you've handled sensitive situations in the past.
✨Showcase Your Communication Skills
Prepare to discuss how you effectively communicate with various stakeholders, including patients and insurance carriers. Highlight any experiences where your communication made a positive impact.
✨Familiarise Yourself with Software
Make sure you're comfortable discussing medical accounts receivable software and your PC skills. If you have experience with specific programs, be ready to mention them and how they helped you in previous roles.
