At a Glance
- Tasks: Handle patient inquiries and manage billing processes with compassion and professionalism.
- Company: Care New England, a supportive and inclusive healthcare organisation.
- Benefits: Competitive pay, career growth, and a commitment to diversity and inclusion.
- Other info: Opportunity to work in a dynamic environment with a focus on teamwork.
- Why this job: Join a team that values ethics and makes a difference in patients' lives.
- Qualifications: High school diploma and 3-5 years of medical billing experience required.
The predicted salary is between 30000 - 40000 £ per year.
Under the direction of the Care New England Supervisor, Professional Revenue Cycle, the Professional Biller II will service incoming telephone calls from patients who may question, challenge, or inquire about their account with CNE.
Duties and Responsibilities
- The Professional Biller II provides support to the management of CNE accounts receivable and functions as billing liaison to intermediaries, insurance carriers, patients and guarantors.
- The Biller II will be responsible for the processing of payments, denials, refunds, secondary claims, filing and balancing monthly spreadsheets and functions as liaison between the Professional Billing Office and the Finance Departments of each operating unit.
- The Biller II will address edits/rejections and facilitate all activity in regards to electronic and paper claims submission.
- Maintains and manages the claims edits and scrubber system.
- Functions under CNE PBO established departmental policies and procedures.
- Maintains compassion with patients serviced, while following compliance and privacy guidelines.
Requirements
- High school graduate or equivalent required with three to five years experience in third party medical billing.
- Working knowledge of medical accounts receivable software programs and PC skills necessary.
- Competence in math and knowledge of GAAP accounting principles as well as CPT and ICD-10 requirements.
- Must have excellent communication and interpersonal skills as well as demonstrated ability to use initiative and independent judgment.
EEOC Statement
Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement
Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
Americans with Disability Act Statement
External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case‑by‑case basis.
Professional Biller II employer: Care New England Health System
Care New England is an exceptional employer that prioritises employee growth and development within a supportive and compassionate work culture. As a Professional Biller II, you will benefit from a collaborative environment that values your contributions while providing opportunities for professional advancement in the healthcare sector. Located in a community-focused setting, Care New England offers a fulfilling career path where you can make a meaningful impact on patients' lives.
Contact Details:
Care New England Health System Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Professional Biller II
✨Tip Number 1
Get to know the company! Research Care New England and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Professional Biller II, you'll be dealing with patients and insurance carriers. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any questions that come your way.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Care New England.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Care New England.
We think you need these skills to ace Professional Biller II
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in medical billing and accounts receivable. We want to see how your skills match the requirements listed in the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Professional Biller II role. Share specific examples of your past work that relate to the duties mentioned in the job description.
Showcase Your Communication Skills:Since this role involves liaising with patients and insurance carriers, it’s crucial to demonstrate your excellent communication skills. We recommend including examples of how you've effectively handled inquiries or resolved issues in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Care New England Health System
✨Know Your Stuff
Make sure you brush up on medical billing terminology, especially CPT and ICD-10 codes. Familiarise yourself with the software programs mentioned in the job description, as this will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since you'll be dealing with patients and insurance carriers, practice articulating complex billing concepts in simple terms. Prepare examples of how you've successfully resolved billing disputes or communicated effectively in past roles.
✨Demonstrate Your Initiative
Think of instances where you've taken the lead on a project or solved a problem independently. This role requires initiative, so be ready to share specific examples that highlight your ability to manage accounts receivable and handle claims efficiently.
✨Be Compassionate
Remember, you'll be interacting with patients who may be stressed about their bills. Prepare to discuss how you maintain empathy while adhering to compliance and privacy guidelines. Showing that you can balance professionalism with compassion will set you apart.
