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- Tasks: Help patients by collecting and entering their health information with care and professionalism.
- Company: Join a reputable hospital dedicated to providing excellent patient care and support.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth in a supportive environment.
- Why this job: Make a real difference in patients' lives while developing valuable skills in healthcare.
- Qualifications: High School Diploma required; customer service experience and medical terminology knowledge preferred.
- Other info: Must type at least 40 wpm and be comfortable using various computer applications.
The predicted salary is between 24000 - 36000 £ per year.
Primary Function: Responsible for obtaining Personal Health Information (PHI) for all Kent patients in a timely, professional and caring manner. This information, entered into the Hospital's Information and Clinical Systems, includes demographic and financial information that will be used by all departments within the hospital. Assists in maintaining financial integrity of the hospital through the verification of patient insurance information through online communication with payers, appropriate collection of co-payments at time of registration and manages the daily operations relative to patient bed assignments.
Job Qualifications and Specifications:
- A High School Diploma and a minimum of two year job-related experience or equivalent is required.
- Certificate of Medical Terminology and strong oral communications skills are preferred.
- Exceptional patient relation and customer service skills are critical.
- Minimum typing speed of 40 wpm with a working knowledge of personal computers with an ability to utilize multiple applications within an environment are required.
- Experience in a medical office or customer service preferred.
Patient Access Associate employer: Care New England Health System
Contact Detail:
Care New England Health System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Access Associate
✨Tip Number 1
Familiarise yourself with medical terminology and patient access processes. This will not only help you understand the role better but also demonstrate your commitment to the position during any discussions.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing scenarios with friends or family can help you articulate your thoughts clearly and confidently when interacting with patients.
✨Tip Number 3
Brush up on your typing speed and accuracy. Since a minimum typing speed of 40 wpm is required, consider using online typing tools to improve your skills before applying.
✨Tip Number 4
Network with professionals in the healthcare field. Attend local healthcare events or join online forums to connect with others who may provide insights or even referrals for the Patient Access Associate role.
We think you need these skills to ace Patient Access Associate
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Patient Access Associate. Highlight your experience in obtaining Personal Health Information (PHI) and your ability to handle demographic and financial data.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in medical settings or customer service. Emphasise your skills in patient relations, communication, and any certifications like Medical Terminology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the importance of financial integrity in healthcare. Mention specific examples of how you've excelled in similar roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Care New England Health System
✨Know Your PHI Basics
Make sure you understand Personal Health Information (PHI) and its importance in a healthcare setting. Be prepared to discuss how you would handle sensitive information and ensure confidentiality during your interview.
✨Demonstrate Customer Service Skills
Since exceptional patient relations are critical for this role, think of examples from your past experiences where you provided outstanding customer service. Be ready to share these stories to showcase your skills.
✨Familiarise Yourself with Medical Terminology
While a certificate in Medical Terminology is preferred, having a basic understanding can set you apart. Brush up on common terms and phrases used in the medical field to show your commitment to the role.
✨Practice Your Typing Speed
With a minimum typing speed of 40 wpm required, it’s a good idea to practice your typing skills before the interview. You might even want to mention your typing proficiency during the conversation to highlight your readiness for the role.
