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- Tasks: Help adults with disabilities navigate services for independent living.
- Company: Care Lync is a supportive social services agency in Pennsylvania.
- Benefits: Enjoy medical, dental, vision, 401k, and paid time off in a family-friendly environment.
- Why this job: Make a real impact while working in a collaborative and rewarding culture.
- Qualifications: BS/BA degree and 3 years of case management experience required.
- Other info: Must have a valid driver's license and be open to travel.
The predicted salary is between 28800 - 43200 £ per year.
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Supports Coordinator – Case Manager Social Services Philadelphia
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Client:
Care Lync
Location:
United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
8ec344f2e714
Job Views:
3
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
About Us
Care Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Physical Disabilities and Autism Spectrum Disorder throughout Pennsylvania who are enrolled in the Department of Human Services, Medicaid Waiver Program. Our Support Coordinators work with adults to help them to navigate, understand, and secure the services needed in order to live independently in their home and community.
We offer a great benefits package including medical, dental, vision, 401k, paid time off within a cooperative rewarding family environment.
General Summary
The Support Coordinator / Service Coordinator / Case Manager provides case management activities necessary to meet the needs of clients assigned to the consolidated care team. This position is responsible for the development of individualized care management plans; implementation of the care plan through brokering and coordinating services; and the monitoring and evaluation of all clinical outcomes to ensure that services are provided in a professional, comprehensive, and cost-effective manner. The role assists in the location, coordination and monitoring of needed services and supports through the development and implementation of the Individual Support Plan (ISP). The Support Coordinator / Service Coordinator / Case Manager will assist the person(s) receiving services in identifying and communicating his/her requests and needs for services and supports, which may include housing, medical, social, vocational and other community services.
Essential Duties and Responsibilities
Complete assessments to assist in identifying each participant needs and desires for service delivery.
Develops a Person-Centered Service Plan for each participant and modify at least annually or when there is a significant medical or social change.
Ensure the participant choice of providers by providing information for the participant to make a fully informed decision.
Ensure the Behavioral Support Plan and Crisis Plan (if the participant has a Behavior Specialist) is consistent with the ISP.
Report all incidents of participant abuse, neglect or exploitation immediately to supervisor/director.
Actively coordinate with other individuals and/or entities essential in the physical and/or behavioral care delivery for the participant, including other care coordinators, to ensure seamless coordination between physical, behavioral and support services.
Responsible for researching and developing alternative solutions to participants needs.
Ensures confidentiality regarding sensitive material and private health information of each individual served.
Attends required trainings and recertification classes.
Confers regularly with supervisor/ director(s) to understand and consider factors such as participants needs, abilities, learning levels, and physical limitations.
50% travel to participants as needed
Qualifications
BS/BA degree in related course work
Minimum of 3 years related experience providing case management for individuals with Intellectual Disabilities, Autism Spectrum Disorders, or Physical Disabilities.
Experience with Microsoft Office, state-maintained databases.
Must maintain proficiency in company sponsored training and certifications.
Maintain CPR/First Aid certification and updated state related Clearances.
Successfully complete and maintain training courses as required or amended by program regulations.
Valid Driver\’s License including personal vehicle insurance coverage for liability and current vehicle registration, copies must be maintained on file with Care Lync.
**Inform supervisor immediately when any change in auto insurance agency/policy, automobile registration and/or status of driver\’s license.
* Please specify if you are bi-lingual (English-Spanish).
Care Lync is an equal opportunity employer and complies with the provisions of the Federal Civil Rights Act of 1964 and the Pennsylvania Human Relations Act of 1955 and all requirements imposed pursuant thereto. No person shall, on the grounds of race, color, national origin, ancestry, age, sex, religious creed, or disability, be excluded from participation in, be denied benefits of, or otherwise be subject to discrimination in the provision of any hiring opportunities, care or services. Care Lync will not, directly or through contractual arrangements discriminate its patients, consumers, employees, partners, 3rd party vendors or any person on the basis of race, color, national origin, ancestry, age, sex, religious creed, disability, sexual identification or any other category protected under law. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, religious creed, sexual orientation, ancestry, gender identity, national origin, protected veteran status, disability status, sexual identification or any other characteristic protected by applicable law.
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Supports Coordinator - Case Manager Social Services Philadelphia employer: Care Lync
Contact Detail:
Care Lync Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supports Coordinator - Case Manager Social Services Philadelphia
✨Tip Number 1
Familiarise yourself with the specific needs of individuals with Intellectual Disabilities and Autism Spectrum Disorders. Understanding their challenges and how to effectively support them will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the social services field, especially those who work in case management. Attend relevant workshops or seminars to make connections that could lead to job opportunities.
✨Tip Number 3
Research Care Lync’s values and mission. Tailoring your conversation to reflect how your personal values align with theirs can demonstrate your genuine interest in the role and the organisation.
✨Tip Number 4
Prepare for situational interview questions by thinking of examples from your past experience where you successfully coordinated services or managed a case. This will help you articulate your skills effectively.
We think you need these skills to ace Supports Coordinator - Case Manager Social Services Philadelphia
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Supports Coordinator - Case Manager position. Understand the essential duties and responsibilities, as well as the qualifications required. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in case management, particularly with individuals with Intellectual Disabilities or Autism Spectrum Disorders. Use specific examples to demonstrate your skills in developing and implementing care plans.
Showcase Your Skills: Mention your proficiency in Microsoft Office and any experience with state-maintained databases. If you have certifications like CPR/First Aid, be sure to include them. Highlight any bilingual abilities, especially if you speak English and Spanish, as this can be a significant asset.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are passionate about supporting individuals with disabilities. Discuss your approach to case management and how you would ensure the needs of participants are met effectively. Make it clear why you want to work with Care Lync specifically.
How to prepare for a job interview at Care Lync
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Support Coordinator. Familiarise yourself with case management principles, especially in relation to individuals with Intellectual Disabilities and Autism Spectrum Disorders.
✨Prepare Your Examples
Think of specific examples from your past experience that demonstrate your skills in case management, service coordination, and working with diverse populations. Be ready to discuss how you've developed and implemented care plans.
✨Show Your Empathy
This role requires a high level of empathy and understanding. Be prepared to discuss how you approach building relationships with clients and how you ensure their needs are met in a person-centred manner.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by Support Coordinators at Care Lync. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
