At a Glance
- Tasks: Design and support Azure solutions while optimising cloud resources for performance and cost.
- Company: Join a leading scrutiny body dedicated to improving care quality in Scotland.
- Benefits: Enjoy a competitive salary, flexible working, and a generous benefits package.
- Other info: Collaborative environment with opportunities for personal growth and development.
- Why this job: Make a real impact on IT services that enhance care for people across Scotland.
- Qualifications: Experience with Microsoft Azure and strong problem-solving skills are essential.
The predicted salary is between 53511 - 59178 £ per year.
Location: Flexible, any Care Inspectorate office across Scotland
Salary: £53,511 - £59,178
Hours: 35 hours per week
Contract: Permanent
Closing date: 08:00 Monday 3 August 2026
About us
We are a scrutiny body that supports improvement. That means we look at the quality of care in Scotland to ensure it meets high standards. We are responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public. Our vision is that people across Scotland experience high-quality care that meets their needs, rights and choices.
Our values:
- Person-centred: we put people, empathy, compassion, and kindness at the heart of everything we do
- Respect: we value everyone's dignity and are respectful in everything we do
- Equity: we embrace diversity and nurture an inclusive environment where everyone is supported to achieve equal outcomes
- Integrity: we act impartially, fairly, and consistently, upholding transparency and accountability in all our actions
- Impact: we focus on making a positive impact for everyone experiencing care in Scotland whilst ensuring our work delivers the best value to the public
Work-life balance
Our desire is to achieve an effective and balanced way of working, which enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a four-week period.
About the role
We are looking for an experienced cloud engineer to join our IT Service Delivery team, to play a key role in supporting and improving our Microsoft Azure and core business platforms. This is an exciting opportunity for someone with strong technical expertise who values high-quality service delivery and wants to help modernise and strengthen IT services that support the Care Inspectorate’s work across Scotland.
Reporting to the Service Delivery Manager, you will be responsible for maintaining the availability, security and resilience of our Azure and wider IT estate. You will act as a trusted technical advisor, supporting day-to-day IT service operations, delivering technical change, and service improvement initiatives. You will work closely with colleagues across IT and the wider organisation, as well as third-party suppliers, to ensure services are maintained secure, reliable and continually improving.
You will:
- Design, implement and support Azure solutions across compute, storage, networking and security
- Monitor and optimise cloud resources for performance and cost efficiency
- Maintain security controls and governance (RBAC, Azure Policy, Key Vault)
- Support incident, problem, change and configuration management via the IT Service Desk
- Deliver technical change and transition new/updated services into live operation
- Support resilience, backup and disaster recovery arrangements
- Maintain documentation and provide reporting to support audit, compliance and service improvement
- Support licence and cloud resource procurement, and share knowledge across the team.
About you
You’ll have a proven track record in a similar infrastructure or platform engineering role, with strong hands-on experience of Microsoft Azure and core Microsoft technologies (including Microsoft 365, Windows Server/Active Directory and Exchange). You’ll bring high-level knowledge of infrastructure security, service delivery and disaster recovery, alongside strong problem-solving skills, clear communication with non-technical colleagues, and a collaborative, customer-focused approach. You should be educated to SCQF level 7/8 (or equivalent experience).
It is desirable that you have PowerShell/SCCM, ITIL, project management and relevant technical certifications.
Starting salary
New employees start at the minimum salary for the grade. However, we offer a generous benefits package.
Job profile
Responsible to the service delivery manager
Job purpose
Provide expert support to maintain the availability, integrity, confidentiality, and continuity of all IT systems within the Care Inspectorate. Support the IT Service Desk function, focusing on high customer service standards and leveraging technology advancements to enhance IT Operations. Act as a trusted advisor on Microsoft Azure and core business platforms, supporting operational services, configuration changes, and feature enhancements.
Principal working contacts:
- Platform Associate
- Platform Analyst
- Platform Specialist
- Infrastructure Lead
- Customer Service Lead
- Service Delivery Manager
- Platform Delivery Manager
- Care Inspectorate Staff
- External Agencies / Service Providers
Key accountabilities:
- Champion the IT Service Charter, ensuring the delivery of good customer service is inherent in all IT operations
- Design, implement and support Azure based solutions for compute, storage, networking and security
- Monitor and optimize cloud resources for performance and cost efficiency using Azure Monitor, Log Analytics, and Application Insights
- Implement security best practices, including RBAC, Key Vault, and Azure Policy
- Support and maintain an integrated IT estate that comprises a mix of technology and service types, for both server and client platforms
- Support the delivery of an effective incident, problem, configuration and change management service, via the IT Service Operations service desk function
- Develop, support and maintain an effective systems operations management capability that ensures the effective alerting, response and resolution of incidents, and emerging conditions that could threaten the continuity of service, or security of the IT estate
- Support the capacity planning and management of all IT systems
- Develop, monitor and maintain the data backup and recovery systems and documentation that supports the continuity of IT services
- Design, plan and deliver technical changes for new and existing IT systems
- Take ownership of technology change initiatives, collaborating with the IT team and/or 3rd party partners to ensure delivery meets with stakeholder expectations
- Support the IT security strategy that ensures fit-for-purpose technology controls aligned to a security policy that protects our customer and corporate information, the availability and integrity of IT services, and the continuity of the CI
- Support the SDM with the transition of new or updated IT services into operational support, ensuring that the security and quality of IT service can be maintained to an acceptable standard
- Support the SDM with the delivery of IT service improvement initiatives that improve how the service is delivered by the IT Operations team, and how the service is received by the internal and external customer
- Produce regular monthly reporting of IT service performance, contributing to the development of the IT service management maturity
- Coordinate and oversee regular infrastructure penetration testing, ensuring timely remediation of identified vulnerabilities and maintaining a secure operational environment
- Develop, maintain, and update comprehensive documentation for new and existing systems, ensuring all technical and operational details are recorded to support audit, compliance, and best practice
- Manage the procurement process for software licences, cloud resources, and related services, ensuring compliance with organisational policies and optimising value for the business
- Own the delivery of personal objectives and service improvement targets, incorporating service improvement into work schedules, to be able to evidence progression and growth
- Develop self, keeping up to date with new technologies and strategies to improve service, and the security of IT Operations. Support skills and knowledge sharing across the team, actively encouraging skills.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Engineer in Stocksfield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Care Inspectorate values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Care Inspectorate might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Care Inspectorate!
✨Direct Apply to Care Inspectorate
Let's not forget to apply directly through the Care Inspectorate website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Cloud Engineer in Stocksfield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Care Inspectorate.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Care Inspectorate. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Care Inspectorate
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
