Mental Health Senior Support Worker - Bromborough

Bromborough, Wirral

Full Time 37.5 hours per week.

Main duties of the job

• Flexibility - Your role will involve working shifts including weekends and Bank Holidays
• Must be able to attend training throughout employment which will be held on weekdays
• Good written skills and the ability to write basic reports and record information accurately
• Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
• Good verbal communication skills and the ability to listen to others
• An ability to maintain a professional working boundary
• Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria of a Support Worker

• Full UK Driving Licence
• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health needs

About us

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits

• An additional day off each year for your birthday
• Enhanced company sick pay
• Enhanced company pension
• Enhanced maternity/paternity leave
• Paid time off for fertility treatment
• Life Assurance (2 x annual salary)
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts
• Employee Assistance Programme/24-hour Counselling Service
• Free eye tests and various other benefits
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate)
• Paid Training, Induction and DBS check
• We are a Mindful & Disability Confident Employer
• We are a supporter of the Greater Manchester Good Employment Charter
• We are a Menopause Friendly Organisation
• Long service awards
• Social events including a Christmas party
• Blue Light Card to access further shopping discounts
• Refer a Friend Scheme (Up to £500 per referral)
• Free onsite parking

Job responsibilities

At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. As Senior Support Worker your role will involve working alongside and supporting the Deputy and Registered Manager in supervising a team of staff and will carry out the co-ordination and leading of shifts. You will take the lead and play an active part in the young persons key team, creating and updating care plans, work collaboratively with the homes multi-disciplinary team ensuring all actions have been completed. You will also take an active role in supporting new members of the team and be involved in the recruitment of new staff attending interviews and local job fairs.

At our home in Bromborough you will be working with young people who have a variety of mental health diagnoses including personality disorder, disordered eating, and complex post-traumatic stress disorder and those who use self-harm as a strategy to cope with their emotions. Several of our young people are preparing for moving on positively from the home into the community. Your role will include supporting them with their daily living - meal preparation, food shopping, prompting for self-care, medication administration, medical appointments, and general upkeep of their home. Our young people enjoy doing activities out of the home including clothes shopping, swimming, meals out, attending youth clubs and other groups, pamper sessions and cinema trips, which you will be able to support with.

Cherryhurst is a luxury home located in the charming town of Bromborough, within the metropolitan borough of Wirral, Merseyside. This spacious property blends historic character with modern living, featuring open-plan rooms, high ceilings, and large windows, creating a bright, airy environment. Cherryhurst House is well-connected by public transport, making commuting and travel around the region convenient. Bromborough Train Station is approximately a 5-minute drive or 15-minute walk from the property. For local bus services, Bromborough is well-served with regular buses that connect the area to Birkenhead, as well as offering routes to Liverpool city centre. For drivers, the M53 motorway is easily accessible from Southfield House. Bromborough is a peaceful yet well-connected area with a variety of local amenities. Just a short distance from the house, Croft Retail and Leisure Park offers a wide selection of supermarkets, shops, cafes, and restaurants, ensuring all daily needs are met for our young people. Bromborough Village itself features local shops, pubs, and other essential services, while healthcare needs are served by Bromborough Health Centre and other medical facilities in the area. The area offers several beautiful parks and green spaces. Wirral Country Park is just a short drive away, providing scenic walking trails, cycling routes, and nature reserves.

The role will include some fewer fun aspects such as incident management, de-escalation of challenging behaviours, completing several online records, report writing, audits, and medication management.

Previous experience of working with young people who have mental health needs is essential and ideally you will have worked as a Support Worker in a similar environment. You will receive full training and ongoing support & mentoring from our friendly residential and clinical team. The job is highly rewarding and is an excellent development opportunity if you would like to gain supervisory experience and move into a future management role of which we will support the right candidates to do.

Person Specification

• Qualifications: Level 3 diploma qualification in care or equivalent or willingness to work towards this.
• Experience: Previous experience of working in a team
• Skills: Good written communication skills and the ability to write basic reports and record information accurately, IT skills and the ability to write emails and use Microsoft office
• Do you hold a clean driving license?
• Other: Able to work shifts (including weekends, bank holidays where required to complete any necessary training)
• Good verbal communication skills and the ability to listen to others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,364 to £28,294.50 a year Dependant on Experience