Mental Health Senior Support Worker - Preston

Main area: Mental Health Senior Support Worker

Grade: 1

Contract: Permanent, Full Time

Hours: 37.5 hours per week (Shift patterns will include weekends and bank holidays)

Salary: £28,138.50 - £30,205.50 Per Annum - Dependant on Experience

Job overview:

Ashton on Ribble, Preston. Full Time 37.5 hours per week. Shift patterns will include:

• Early – 7am – 3.30pm
• Late – 2pm – 10.30pm
• Early/late- 8am-7.30pm/10am-9.30pm
• Waking Night – 8.30pm – 7.30am (may be required to cover for holiday/absence reasons)

Main duties of the job:

• Essential requirements of a Support Worker:
• Level 3 diploma qualification in care or equivalent or willingness to work towards this.
• Flexibility to work shifts including weekends and Bank Holidays.
• Good written skills and the ability to write basic reports and record information accurately.
• Basic IT skills (involves some computer work, completing forms, using an online care system, and writing emails).
• Good verbal communication skills and the ability to listen to others.
• Ability to maintain a professional working boundary.
• Ability to remain calm in emergencies, supporting others during difficult situations.
• Desirable Criteria of a Support Worker:
• Full UK Driving Licence
• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health needs.

Working for our organisation:

Care in Mind provides residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits:

• An additional day off each year for your birthday.
• Enhanced company sick pay.
• Electric Car salary sacrifice scheme.
• Enhanced company pension.
• Enhanced maternity/paternity leave.
• Paid time off for fertility treatment.
• Life Assurance (2 x annual salary).
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits.
• Employee Assistance Programme/24-hour Counselling Service.
• Free eye tests and various other benefits.
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate).
• Paid Training, Induction and DBS check.
• Long service awards.
• Social events including a Christmas party.
• Blue Light Card to access further shopping discounts.
• Refer a Friend Scheme (Up to £500 per referral).
• Free onsite parking.

Detailed job description and main responsibilities:

At Care in Mind, our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. You will be required to support the young people with their wellbeing, education, household tasks, and general life skills. There will also be more challenging aspects to the role such as incident management and de-escalation of challenging behaviours. You will be responsible for updating online care records, completing medication administration, and providing effective handovers to the day staff. You will ensure the young people live in a homely environment.

This role requires patience, resilience, and compassion as you support our young people to navigate various challenges and develop new skills. Our young people have expressed that they would like caring, honest, understanding, fun, and kind people to work with them.

Florida House is a newly renovated 6-bed service located in Ashton-on-Ribble, close to Preston Town Centre and local amenities.

Previous care experience is not essential; full training will be provided. You will receive ongoing support and mentoring from our friendly residential and clinical team.

Person specification:

• Qualifications:
• Level 3 diploma qualification in care or equivalent or willingness to work towards this.
• Experience:
• Previous experience of supervising a team or individuals within a team.
• Skills & Abilities:
• Good written communication skills and the ability to write basic reports and record information accurately.
• IT skills and the ability to write emails and use Microsoft Office.
• Ability to liaise in a professional manner with external agencies.
• Understanding of the issues around confidentiality and safeguarding.
• Ability to remain calm in emergencies, supporting others during difficult situations.
• Aware of the legislation and guidance relevant to young people in residential care.
• Clean driving license.
• Other:
• Able to work the night shift (including weekends, bank holidays, occasional days for necessary training).
• Good verbal communication skills and the ability to listen to others.

Additional Information:

Please note that training will be 6 days held at our Head Office in Stockport - reasonable expenses will be reimbursed. As a disability confident employer, we provide reasonable adjustments during the recruitment process. Please note that we do not accept CVs and the application must be completed in full. Care in Mind operates a safer recruitment process and the successful candidate will be subject to an enhanced DBS check.

We are an equal opportunities employer who values diversity and positively encourages applications from all sections of the community.