Mental Health Senior Support Worker , Full Manual Licence, Bromborough

Main area: Mental Health Senior Support Worker

Grade: Band 1

Contract: Permanent, Full Time

Hours: 37.5 hours per week (You will be required to work shift patterns which will include weekends and bank holidays.)

Job ref: RES:SF1346.1

Site: Southfield Residential Service

Town: Bromborough

Salary: £28,138.50 - £30,205.50 Per Annum, Dependant on Experience

Salary period: Yearly

Closing: 23/08/2026 23:59

Job overview:

Bromborough, Wirral. You must be a driver with a full UK manual driving licence, as you will be required to drive the service car unsupervised.

Shift patterns will include:

• Early – 7am – 3.30pm
• Late – 2pm – 10.30pm
• Early/late - 8am-7.30pm/10am-9.30pm
• You may be required to cover Waking Night shifts on occasions for holiday/absence reasons; Waking Night – 8.30pm – 7.30am

Main duties of the job:

Essential requirements of a Support Worker:

• Flexibility - Your role will involve working shifts including weekends and Bank Holidays
• Full UK Manual Driving Licence
• Must be able to attend training throughout employment which will be held on weekdays
• Good written skills and the ability to write basic reports and record information accurately
• Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
• Good verbal communication skills and the ability to listen to others
• An ability to maintain a professional working boundary
• Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria of a Support Worker:

• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health needs

Working for our organisation:

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits:

• An additional day off each year for your birthday
• Enhanced company sick pay
• Enhanced company pension
• Enhanced maternity/paternity leave
• Paid time off for fertility treatment
• Life Assurance (2 x annual salary)
• Electric Car Salary Sacrifice Scheme
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits
• Employee Assistance Programme/24-hour Counselling Service
• Free eye tests and various other benefits
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate)
• Paid Training, Induction and DBS check
• We are a Mindful & Disability Confident Employer
• We are a supporter of the Greater Manchester Good Employment Charter
• We are a Menopause Friendly Organisation
• Long service awards
• Social events including a Christmas party
• Blue Light Card to access further shopping discounts
• Refer a Friend Scheme (Up to £500 per referral)
• Free onsite parking

Detailed job description and main responsibilities:

At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. As Senior Support Worker your role will involve working alongside and supporting the Deputy and Registered Manager in supervising a team of staff and will carry out the co-ordination and leading of shifts. You will take the lead and play an active part in the young person’s key team, creating and updating care plans, work collaboratively with the home's multi-disciplinary team ensuring all actions have been completed. You will also take an active role in supporting new members of the team and be involved in the recruitment of new staff attending interviews and local job fairs.

The role will include some fewer fun aspects such as incident management, de-escalation of challenging behaviours, completing several online records, report writing, audits, and medication management.

Previous experience of working with young people who have mental health needs is essential and ideally you will have worked as a Support Worker in a similar environment. You will receive full training and ongoing support & mentoring from our friendly residential and clinical team. The job is highly rewarding and is an excellent development opportunity if you would like to gain supervisory experience and move into a future management role of which we will support the right candidates to do.

Person specification:

Qualifications: Do you have any formal qualifications in care?

Experience: Previous experience of working in a team. An understanding of the issues young people face.

Skills: Good written communication skills and the ability to write basic reports and record information accurately. IT skills and the ability to write emails and use Microsoft Office.

Do you hold a clean driving license? This must be a manual licence, not automatic.

Other: Able to work shifts (including weekends, bank holidays where required to complete any necessary training). Good verbal communication skills and the ability to listen to others.

Additional Information:

Please note that training will be 6 days held at our Head Office in Stockport - reasonable expenses will be reimbursed. As a disability confident employer, we are happy to provide reasonable adjustments during the recruitment process - please email: jobs@careinmind.com. Please note that we do not accept CVs and the application must be completed in full. Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check. While we value the use of AI technology to enhance our daily work, we also value the personal touch and urge applicants to write their supporting statement without the use of AI to emphasise their own unique experiences. It is also unacceptable to use AI to inflate skills and experiences on the application form. We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community. We reserve the right to close the advert early, should we appoint a suitable candidate. Please be aware that Care in Mind do not hold a sponsorship licence.