Home Manager

Overview of the Role: As the Care Home Manager, you will play a key role in overseeing the day-to-day operations of a 40-bed nursing home, providing exceptional care for individuals living with nursing needs and dementia. This is a pivotal position within our team, requiring strong leadership, compassion, and a deep commitment to delivering high-quality care in a safe, supportive, and homely environment. You will be responsible for managing the care team, ensuring compliance with regulatory standards, and fostering an atmosphere of respect and dignity for all residents.

Key Responsibilities:

• Lead, motivate, and develop a dedicated team of care staff, nurses, and support staff, ensuring high standards of care are maintained at all times.
• Foster a positive and supportive work environment that promotes teamwork and professional development.
• Manage staffing levels to ensure the appropriate allocation of resources, coordinating shifts, holiday cover, and absence management.
• Conduct regular supervisions, performance reviews, and appraisals to assess the performance and development needs of staff.
• Oversee the delivery of person-centered care to all residents, ensuring their physical, emotional, and social needs are met in a respectful, individualized manner.
• Ensure the development, implementation, and monitoring of care plans, ensuring they reflect residents’ preferences, needs, and aspirations.
• Regularly review care and medication records to ensure compliance with all healthcare regulations and best practices.
• Provide direct support and guidance to staff in managing challenging behaviors associated with dementia and other complex needs.
• Promote a warm, welcoming, and homely environment that encourages resident independence, choice, and dignity.
• Ensure the care home meets all regulatory and statutory requirements, including Care Quality Commission (CQC) standards, local authority guidelines, and health and safety regulations.
• Take responsibility for preparing for inspections and audits, responding to feedback, and implementing improvements where necessary.
• Maintain accurate, up-to-date records on care plans, medication administration, risk assessments, and incident reporting.
• Lead the implementation of quality assurance and continuous improvement initiatives to enhance the overall care delivery and resident experience.
• Oversee the budgeting and financial management of the care home, including managing income and expenditure, optimizing resources, and ensuring cost-effective operations.
• Monitor and report on occupancy levels, admissions, and discharges, working closely with external agencies and healthcare professionals to manage referrals and placements.
• Develop and implement strategies to promote the home’s services and reputation, building relationships with local authorities, healthcare providers, and families.
• Ensure efficient use of the care home’s resources, maintaining a balance between providing high-quality care and controlling costs.
• Develop and maintain effective communication channels with residents’ families and significant others, ensuring they are kept informed and involved in care planning.
• Organize regular family meetings and events to promote transparency and build trust.
• Build and maintain strong relationships with healthcare professionals, local authorities, social workers, and other stakeholders involved in resident care.
• Identify the training needs of the care team and ensure all staff are adequately trained in accordance with legal and regulatory requirements.
• Oversee the implementation of health and safety protocols to ensure a safe environment for both residents and staff.
• Ensure that all staff are trained in infection control, manual handling, and emergency procedures.
• Monitor and assess risk factors within the care home, ensuring that necessary precautions are in place to minimize accidents or incidents.

Skills and Qualifications:

• Proven experience as a Care Home Manager, Deputy Manager, or a similar leadership role within a nursing or dementia care setting.
• Comprehensive understanding of CQC standards and other regulatory frameworks within the healthcare sector.
• Strong leadership and people management skills, with the ability to motivate and inspire a team.
• Excellent communication skills, both verbal and written, with the ability to interact with residents, families, and professionals at all levels.
• A compassionate, patient, and empathetic approach to care, with a strong commitment to enhancing the quality of life for residents.
• A management qualification, such as an NVQ Level 5 in Health and Social Care, or equivalent.
• Registered Nurse (RN) with a valid NMC registration, or equivalent professional qualification in healthcare will be a plus point.
• Experience in managing financial budgets and ensuring cost-effective operations.
• Knowledge of dementia care best practices and experience working with individuals living with dementia.

Competitive salary depending on the Experience Starting from £45,000 to £60,000 per annum. Opportunities for continuous professional development and career progression. A supportive and friendly working environment. Paid annual leave.