Impact and Engagement Data Internship in Newport

At Care for the Family, every data point represents a person or a family we’ve supported, or a donor who makes that support possible. These Impact and Engagement Data Internship roles are about more than just numbers; it’s about understanding the "why" behind the data. You will work closely with our Data Insights Manager and Marketing Manager to help us understand our beneficiaries and donors better and ensure our systems are robust enough to support our mission as we grow. You will be turning raw data into clear stories that inform our future strategy. How do we know our events are making a difference? How effective was our last marketing campaign? These roles are about surfacing insights that help us grow our reach. We have a wealth of information sitting in our databases, and we need someone to help us join the dots. In this role, you won’t just be crunching numbers; you’ll be an internal consultant, helping our teams understand how their daily work impacts the charity’s wider mission. This is a great opportunity for anyone who is interested in working with data to flex their analytical muscles and sharpen their skills in a supportive environment where they can develop skills that will transfer into a wide range of future career options.

Key Responsibilities:

• Impact Mapping: Helping teams capture and analyse "outcomes" data—the real-world change our charity creates
• Marketing and fundraising Analysis: Reviewing campaign data to see what resonates with our audience
• Team Secondments: Spend time embedded within operational teams to understand their "pain points" with data
• Dashboard Creation: Building simple, visual reports that help managers understand at a glance how their department is performing
• Data Analysis: Use Excel and Power BI to surface trends in things such as resource sales or financial performance
• Training & Support: Help staff become more confident in using our CRM to find the answers they need
• Data Quality: Working with teams to ensure the information we put into our systems is accurate and useful
• Process Improvement: Recommend changes to working practices to improve data quality at the point of entry

Person Specification

Essential:

• Recent graduate or equivalent experience in a role requiring logical thinking or data handling
• Analytical Mindset: You enjoy spotting patterns and trends in information
• Naturally Curious: You’re the kind of person who asks "Why do we do it this way?" and "Could we do it better?"
• Team Player: You are happy to roll up your sleeves and help a team rethink their working practices.
• Communication Skills: You can present your findings in a way that is visual, easy to digest, and actionable. You can also grasp and explain technical concepts to non-technical colleagues without using jargon
• A People Person: You are personable, friendly and good at building healthy working relationships with people across the organisation
• Tech-Comfortable: You absolutely don’t need to be a coder, but you should be a confident user of standard MS Office tools (especially Excel) and be prepared to work within a complex integrated data environment, engaging with systems such as Microsoft Dynamics 365, Sage 200 & WooCommerce
• Values Driven: You are excited about using your skills to support families across the UK

Desirable:

• Experience in a third sector/ charity environment
• Familiarity with CRM systems
• Understanding of analysis and reporting of KPI metrics
• Experience in delivering training or "how-to" guidance

Additional Information:

Although we are an organization built upon a Christian ethos, we do not consider this role to be one which carries an occupational requirement for the post holder to be a practising Christian under the requirements outlined in Part 1 of Schedule 9 of the Equality Act 2010. However, due to the nature of the organization and the integral part this role will play, we would like someone who is comfortable working in a Christian context and working to support our Christian ethos.

Terms and Conditions:

This is a full-time, one-year fixed-term position. The salary will be £24,455 per annum. This position is 37 hours per week. The position is offered subject to the satisfactory completion of a three-month probationary period. Holiday entitlement is five weeks per annum. CFF operates a group personal pension scheme and will contribute to an employee’s plan, within the scheme, a monthly payment equivalent to 10% of their gross monthly salary once conditions for entry to the scheme have been met.