At a Glance
- Tasks: Support targeted marketing campaigns and collaborate with a dynamic team to connect people with vital support.
- Company: Join a caring organisation focused on family support across the UK.
- Benefits: Competitive salary, generous holiday entitlement, and a supportive work environment.
- Other info: Full-time role with excellent career growth opportunities in a Christian context.
- Why this job: Make a real difference in people's lives while developing your marketing skills.
- Qualifications: Organisational skills, IT proficiency, and a positive attitude are essential.
We are looking for a proactive, organised and detail-focused Direct Marketing Administrator to play an important role in delivering targeted campaigns that connect the right people with the right support at the right time. This is an excellent opportunity for someone at an earlier stage in their marketing or administration career who enjoys working with data, systems and people. In this role, you will provide day-to-day support for our internal direct marketing activity, work closely with colleagues across the marketing team, and help shape well-targeted email, postal and telephone campaigns that supports family life across the UK.
Key Responsibilities:
- Work with colleagues to prepare and segment data for targeted email, postal and telephone campaigns for a range of audiences and stakeholders.
- Build positive working relationships with external suppliers to help deliver effective, timely and cost-conscious marketing activity.
- Monitor campaign delivery and flag any issues quickly to the Marketing and Website Manager so that plans stay on track.
- Support and encourage the internal telemarketing team in their day-to-day work, helping them stay organised and effective during busy live tour event seasons.
- Help ensure requests for marketing materials generated through telemarketing campaigns are fulfilled promptly and accurately for live tour events.
- Represent Care for the Family warmly and professionally in interactions with supporters, contacts and wider audiences.
- Follow agreed processes and policies to handle data carefully and accurately for use in multi-channel direct marketing campaigns.
- Contribute to the wider work of the marketing team through ad hoc projects and support for online campaigns where needed.
- Occasionally coordinate volunteer support for sending marketing materials to relevant audiences.
- Maintain accurate financial administration, including processing purchase orders and invoices.
Person Specification
Essential:
- Confidence using a range of IT systems and software, with the enthusiasm to learn new digital tools and skills.
- A positive, can-do attitude and the flexibility to contribute in a fast-paced, busy team environment.
- A methodical and systematic approach to work, with the ability to follow agreed processes carefully.
- Strong organisational skills and the ability to manage competing priorities while meeting deadlines.
- Diligent and conscientious approach, with close attention to detail.
- Enjoys working collaboratively and supporting colleagues to achieve shared goals.
- Strong written and verbal communication skills.
- Good working knowledge of Microsoft Excel and other Microsoft Office applications.
- Comfortable using online systems and software for managing data, reporting and communication.
Desirable:
- Experience in an office, administrative or coordinator-style role.
- Experience in a customer support environment or an understanding of good practice in telemarketing or outbound calling.
- Familiarity with CRM systems.
- An understanding of GDPR and responsible marketing practice.
- An awareness of how multi-channel marketing campaigns work.
Additional Information:
Although we are an organization built upon a Christian ethos, we do not consider this role to be one which carries an occupational requirement for the post holder to be a practising Christian under the requirements outlined in Part 1 of Schedule 9 of the Equality Act 2010. However, due to the nature of the organization and the integral part this role will play, we would like someone who is comfortable working in a Christian context and working to support our Christian ethos.
Terms and Conditions:
This is a full-time, permanent position. The salary will be £24,455 per annum. This position is 37 hours per week. The position is offered subject to the satisfactory completion of a three-month probationary period. Holiday entitlement is five weeks per annum, rising to six weeks after two years’ continuous service, plus statutory holidays. CFF operates a group personal pension scheme and will contribute to an employee’s plan, within the scheme, a monthly payment equivalent to 10% of their gross monthly salary once conditions for entry to the scheme have been met.
Direct Marketing Administrator in Harwell employer: Care for the Family
Care for the Family is an exceptional employer that fosters a supportive and collaborative work culture, ideal for those looking to grow in their marketing or administrative careers. With a focus on employee development, generous holiday entitlement, and a commitment to a Christian ethos, this role as a Direct Marketing Administrator offers a meaningful opportunity to contribute to impactful campaigns that support families across the UK. Employees benefit from a proactive environment where they can enhance their skills while making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Direct Marketing Administrator in Harwell
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect with colleagues on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their marketing strategies and think about how you can contribute. This shows you’re genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being articulate and confident will help you stand out during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Direct Marketing Administrator in Harwell
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Direct Marketing Administrator role. We want to see how you can contribute to our team, so don’t be shy about showcasing your relevant experience!
Show Off Your Organisational Skills:Since this role requires strong organisational abilities, give examples in your application of how you've successfully managed multiple tasks or projects. We love a methodical approach, so let us know how you keep things on track!
Highlight Your Team Spirit:We’re all about collaboration here at StudySmarter, so make sure to mention any experiences where you’ve worked well in a team. Whether it’s supporting colleagues or building relationships, we want to see your positive, can-do attitude shine through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Care for the Family
✨Know Your Data
As a Direct Marketing Administrator, you'll be working with data daily. Brush up on your skills in Microsoft Excel and any CRM systems mentioned in the job description. Be ready to discuss how you've used data in past roles or projects to support marketing efforts.
✨Show Your Organisational Skills
This role requires strong organisational abilities. Prepare examples of how you've managed competing priorities or kept projects on track in previous positions. Highlight your methodical approach and attention to detail during the interview.
✨Build Relationships
You'll need to work closely with colleagues and external suppliers. Think of instances where you've successfully collaborated with others to achieve a common goal. Emphasise your communication skills and how you foster positive working relationships.
✨Understand the Campaign Process
Familiarise yourself with multi-channel marketing campaigns and how they operate. Be prepared to discuss your understanding of direct marketing strategies and how you can contribute to effective campaign delivery. Showing enthusiasm for the role and the organisation's mission will go a long way!
