At a Glance
- Tasks: Support customers through the claims process and ensure exceptional service.
- Company: A growing insurance brokerage with a friendly and collaborative culture.
- Benefits: Competitive salary, 25 days holiday, birthday off, and funded qualifications.
- Other info: Dynamic role with genuine opportunities for career progression.
- Why this job: Join a supportive team and develop your career in the insurance industry.
- Qualifications: Customer service experience or claims handling background preferred.
Are you looking for an opportunity to build a rewarding career within the insurance industry? Whether you're an experienced Claims Executive or someone with exceptional customer service skills who is eager to learn, we'd love to hear from you. We're recruiting for a well established and growing insurance brokerage that is passionate about investing in its people. Known for its friendly culture and collaborative approach, this is a business where your personality, enthusiasm, and willingness to develop are just as important as your experience.
The Role
As a Claims Executive, you'll be the first point of contact for customers, supporting them through the claims process and ensuring they receive a professional, empathetic, and efficient service from start to finish. Working alongside an experienced team, you'll liaise with insurers, clients, and third parties while developing your knowledge and progressing your career.
Key Responsibilities
- Manage claims from initial notification through to settlement
- Build positive relationships with clients, insurers, loss adjusters, and third parties
- Keep customers informed throughout the claims journey, providing outstanding service at every stage
- Ensure claim records and documentation are accurate and up to date
- Negotiate and progress claims efficiently while maintaining compliance standards
- Work collaboratively with colleagues to deliver the best possible customer experience
About You
We're looking for someone who:
- Has previous claims handling experience or comes from a strong customer service background with a genuine interest in building a career within insurance
- Is bubbly, personable, and confident communicating with a wide range of people
- Has a positive attitude and is keen to learn and develop new skills
- Is organised, proactive, and able to manage a varied workload
- Takes pride in delivering exceptional customer service and building lasting relationships
- Works well as part of a supportive team and enjoys a collaborative environment
What's on Offer?
- Salary of £26,000 - £30,000, depending on experience
- 25 days holiday plus bank holidays
- An additional day off to celebrate your birthday
- Fully funded insurance qualifications and ongoing professional development
- Excellent company benefits package
- A welcoming and supportive team culture with genuine opportunities for career progression
If you're looking for a role where your personality is valued, your development is encouraged, and no two days are the same, this could be the perfect opportunity to take the next step in your career.
Claims Executive in Telford employer: Care First UK Recruitment Solutions
Care First UK Recruitment Solutions is an exceptional employer, offering a unique opportunity to lead and shape a new Children's EBD Home in Castle Bromwich. With a strong focus on employee growth and a supportive work culture, we provide competitive salaries, bonuses, and the chance to make a meaningful impact in children's care. Join us to be part of a dynamic team where your leadership will truly make a difference.
Contact Details:
Care First UK Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Executive in Telford
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Care First UK Recruitment Solutions). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Care First UK Recruitment Solutions. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Executive in Telford
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Care First UK Recruitment Solutions.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Care First UK Recruitment Solutions. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Care First UK Recruitment Solutions
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Care First UK Recruitment Solutions to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Care First UK Recruitment Solutions, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Care First UK Recruitment Solutions's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
