At a Glance
- Tasks: Be the first point of contact for patients, providing compassionate support throughout their fertility journey.
- Company: Join Care Fertility, the UK's largest private provider of IVF and fertility treatment.
- Benefits: Enjoy a competitive salary, generous leave, pension scheme, and wellbeing perks.
- Other info: Flexible hours with opportunities for training and development in a rewarding healthcare setting.
- Why this job: Make a real difference in patients' lives while working in a supportive team environment.
- Qualifications: Experience in patient-facing roles, strong admin skills, and excellent communication abilities.
The predicted salary is between 15929 - 15929 £ per year.
At Care Fertility, we are dedicated to providing exceptional holistic fertility care guided by our core values of compassion, collaboration, and expertise. We believe every patient deserves empathetic, personalised care delivered by a team of knowledgeable professionals. Together, we create a welcoming environment where our expertise and teamwork help empower families on their journey to parenthood.
In this vital admin-based role, you will be the first point of contact for patients, ensuring they receive compassionate, expert, and seamless care throughout their fertility journey. You will also work closely with both clinical and administrative teams to ensure every patient experience reflects our values.
What We’re Looking For
- Experience in a patient-facing or customer service role, ideally within a healthcare setting. NHS background is highly desirable, especially with the use of NHS systems and processes (2 years’ experience desirable).
- Strong administrative skills, with accuracy and attention to detail.
- Excellent organisation, time management, and multitasking abilities.
- Strong communication and interpersonal skills, with the ability to show empathy and compassion in every interaction.
- A proactive and supportive approach, with a focus on delivering excellent patient care.
What We Offer
- A supportive and dynamic team environment where compassion, collaboration, and expertise guide everything we do.
- The opportunity to make a meaningful impact on the lives of patients and families on their fertility journey.
- Training and development in a rewarding healthcare setting.
Key Details
- Location: Care Fertility Woking, Hill View Road, Woking, GU22 7HW, UK
- Hours: Monday to Friday, 22.5 hours per week, between 8am – 6pm depending on shift (with some weekend work on a rota basis).
Benefits Include
- Salary: £26,548.73 per annum (FTE), inclusive of High Cost Area weighting
- Actual salary: £15,929 per annum (based on 22.5 hours per week)
- 33 days' annual leave (including public holidays), pro-rated
- Pension scheme
- Life assurance
- A range of other benefits, including retail discounts and access to our wellbeing hub
This post is subject to a DBS check. Click APPLY now to join Care Fertility.
Patient Services Executive in Woking employer: Care Fertility
Care Fertility Leeds is an exceptional employer, offering a dynamic and supportive work environment where innovation meets patient care. With a strong focus on employee development through mentoring and access to both internal training and funded external courses, we empower our team to grow in their careers while contributing to cutting-edge reproductive science. Join us in Leeds, where you can make a meaningful impact in a forward-thinking laboratory dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Executive in Woking
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Care Fertility for the Patient Services Executive role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Services Executive in Woking
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Care Fertility, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Care Fertility, and how you can make a difference!
How to prepare for a job interview at Care Fertility
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Care Fertility.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Care Fertility appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Care Fertility supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.