At a Glance
- Tasks: Be the first point of contact for patients, providing compassionate support throughout their fertility journey.
- Company: Join Care Fertility, the UK's largest private provider of IVF and fertility treatment.
- Benefits: Enjoy a competitive salary, generous leave, pension scheme, and wellbeing perks.
- Other info: Flexible hours with opportunities for training and development in a rewarding healthcare setting.
- Why this job: Make a real difference in patients' lives while working in a supportive team environment.
- Qualifications: Experience in patient-facing roles, strong admin skills, and excellent communication abilities.
The predicted salary is between 15929 - 15929 £ per year.
At Care Fertility, we are dedicated to providing exceptional holistic fertility care guided by our core values of compassion, collaboration, and expertise. We believe every patient deserves empathetic, personalised care delivered by a team of knowledgeable professionals. Together, we create a welcoming environment where our expertise and teamwork help empower families on their journey to parenthood.
In this vital admin-based role, you will be the first point of contact for patients, ensuring they receive compassionate, expert, and seamless care throughout their fertility journey. You will also work closely with both clinical and administrative teams to ensure every patient experience reflects our values.
What We’re Looking For
- Experience in a patient-facing or customer service role, ideally within a healthcare setting. NHS background is highly desirable, especially with the use of NHS systems and processes (2 years’ experience desirable).
- Strong administrative skills, with accuracy and attention to detail.
- Excellent organisation, time management, and multitasking abilities.
- Strong communication and interpersonal skills, with the ability to show empathy and compassion in every interaction.
- A proactive and supportive approach, with a focus on delivering excellent patient care.
What We Offer
- A supportive and dynamic team environment where compassion, collaboration, and expertise guide everything we do.
- The opportunity to make a meaningful impact on the lives of patients and families on their fertility journey.
- Training and development in a rewarding healthcare setting.
Key Details
- Location: Care Fertility Woking, Hill View Road, Woking, GU22 7HW, UK
- Hours: Monday to Friday, 22.5 hours per week, between 8am – 6pm depending on shift (with some weekend work on a rota basis).
Benefits Include
- Salary: £26,548.73 per annum (FTE), inclusive of High Cost Area weighting
- Actual salary: £15,929 per annum (based on 22.5 hours per week)
- 33 days' annual leave (including public holidays), pro-rated
- Pension scheme
- Life assurance
- A range of other benefits, including retail discounts and access to our wellbeing hub
This post is subject to a DBS check. Click APPLY now to join Care Fertility.
Patient Services Executive in Woking employer: CARE Fertility
At Care Fertility, we pride ourselves on being an exceptional employer that fosters a supportive and dynamic team environment. Our commitment to compassion, collaboration, and expertise not only enhances the patient experience but also empowers our employees with meaningful growth opportunities and comprehensive training in the rewarding field of healthcare. Located in Woking, our team enjoys a range of benefits including generous annual leave, a pension scheme, and access to wellbeing resources, making it an ideal place for those looking to make a positive impact in the lives of families on their fertility journey.
