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- Tasks: Be the go-to person for patients on their fertility journey, providing compassionate support.
- Company: Join Care Fertility, the UK's largest private IVF provider, dedicated to exceptional patient care.
- Benefits: Enjoy a competitive salary, 33 days annual leave, and various wellbeing perks.
- Why this job: Make a real difference in patients' lives during one of their most important journeys.
- Qualifications: Experience in customer service, excellent communication skills, and a compassionate approach.
- Other info: Work in a dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 24350 - 24350 £ per year.
## Patient Services ExecutiveCR21 PSE 285Warrington WA4 4GE, UKSalary:24350PermanentStatus:Full Time### More detailsAt Care Fertility, we are proud to provide exceptional, holistic fertility care built on our values of compassion, collaboration, and expertise. Every patient deserves empathetic, personalised care, delivered by a team that truly understands their journey. We are looking for a dedicated Patient Services Executive to join our team. In this vital role, you will: – Be the primary point of contact for patients throughout their fertility journey – Deliver care that is compassionate, seamless, and expert – Work closely with both clinical and administrative teams to ensure every patient experience reflects our values What you’ll bring: – Experience in a patient-facing or customer service role (ideally within healthcare) – Excellent organisation, communication, and interpersonal skills – The ability to show genuine compassion in every interaction – A detail-focused approach with a strong commitment to patient experience and satisfaction What we offer in return: – A supportive, dynamic team environment where compassion, collaboration, and expertise guide everything we do – The opportunity to make a meaningful impact on patients and families during one of the most important journeys of their lives Location: We\’re based at Care Fertility Cheshire, Daresbury Park, Red Brow Ln, Warrington WA4 4GE. You will work between 8am – 6pm Monday to Friday and 1 in 5 Saturdays. Benefits include: -Salary of £24,350.00 per annum -33 Days annual leave (inc. public holidays) -Pension scheme -Life assurance -A range of other benefits including retail discounts and a wellbeing hub. We’re Care Fertility, we’re the largest private provider of IVF and fertility treatment in the UK. We draw on the knowledge of our wider team of over 600 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment. We are leading the future of fertility healthcare and we help our patients through the most innovative science supported by exceptional and intuitive digital experience. We don’t just care, we are Care. This post is subject to a DBS check. Click APPLY now to join Care Fertility. #J-18808-Ljbffr
Patient Services Executive employer: CARE Fertility
Contact Detail:
CARE Fertility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Executive
✨Tip Number 1
Get to know the company! Research Care Fertility and understand their values of compassion, collaboration, and expertise. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Patient Services Executive, you'll need to connect with patients on a personal level. Role-play common scenarios with friends or family to build your confidence and ensure you can deliver compassionate care.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of Care Fertility on LinkedIn. Ask them about their experiences and any tips they might have for standing out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and really want to be part of the Care Fertility family.
We think you need these skills to ace Patient Services Executive
Some tips for your application 🫡
Show Your Compassion: In your application, let your genuine compassion shine through. Share examples of how you've provided empathetic care in previous roles, especially in patient-facing or customer service positions.
Highlight Relevant Experience: Make sure to emphasise any experience you have in healthcare or similar fields. We want to see how your background aligns with the role of a Patient Services Executive and how you can contribute to our team.
Be Organised and Detail-Focused: Demonstrate your organisational skills by presenting a well-structured application. Pay attention to detail in your writing, as this reflects your commitment to providing a seamless patient experience.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application reaches us quickly and allows you to explore more about our values and the amazing work we do at Care Fertility.
How to prepare for a job interview at CARE Fertility
✨Know the Company Inside Out
Before your interview, take some time to research Care Fertility. Understand their values of compassion, collaboration, and expertise. This will not only help you answer questions more effectively but also show that you genuinely care about their mission.
✨Showcase Your Compassion
As a Patient Services Executive, empathy is key. Prepare examples from your past experiences where you demonstrated genuine compassion in patient or customer interactions. This will highlight your suitability for the role and align with the company's values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of specific instances where you successfully navigated challenges in a patient-facing role, and be ready to discuss them in detail.
✨Ask Thoughtful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, how they measure patient satisfaction, or what a typical day looks like for a Patient Services Executive. This shows your interest in the role and helps you gauge if it's the right fit for you.
