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For Companies At a Glance
- Tasks: Be the first point of contact for patients considering fertility treatment, providing guidance and support.
- Company: Care Fertility, a supportive team with a mission to change lives.
- Benefits: Competitive salary, performance bonuses, flexible working, and generous leave.
- Why this job: Make a real difference in people's lives while developing your skills in a caring environment.
- Qualifications: Experience in IVF or fertility, strong communication skills, and tech-savvy.
- Other info: Join a dynamic team with opportunities for growth and outreach events.
The predicted salary is between 19300 - 25600 £ per year.
About the Role
Join Our Team as a New Patient Sales Team Member – Fertility. You’ll be the welcoming voice and first point of contact for people considering treatment. From the very first enquiry through to booking their consultation, you’ll offer guidance, reassurance, and clear information—helping people feel supported and confident every step of the way.
What We Offer
- Competitive salary up to £24,350 (37.5 hours per week)
- Performance-based bonus scheme
- Supportive team culture with ongoing training
- Opportunities to attend outreach events and webinars
- A role where your work genuinely changes lives
- Flexibility: fully remote or hybrid (in-clinic) working
What You’ll Be Doing
- Answering enquiries via phone, email, and chat with warmth and empathy
- Explaining treatment options, pricing, and next steps clearly and supportively
- Following up with prospective patients in a thoughtful, tailored way—helping them choose Care Fertility as their clinic of choice
- Collaborating closely with our clinical and admin teams
- Representing Care Fertility at occasional outreach events and webinars
- Achieving (and celebrating!) realistic booking and conversion goals
About You
- You’ll enjoy this role if you:
- Have Experience In IVF Or a Fertility-related Company
- Bring a warm, professional, and empathetic approach
- Are a confident communicator who’s great at following up
- Are organised, detail-focused, and tech-savvy (CRM/booking systems)
- Have a track record of meeting or exceeding goals
Benefits
- 33 days annual leave (including public holidays)
- Pension scheme
- Life assurance
- A range of flexible benefits to suit your lifestyle
Working Pattern & Location
- Hours: 8am–6pm Monday–Friday, plus approx. 1 in 4 Saturdays (8am–4pm)
- Please note you’ll need to attend our Manchester clinic (108–112 Daisy Bank Road, M14 5QH) for your first four weeks of induction.
How to Apply
Ready to join us? Please click APPLY
Deadline: 30th September 2025
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New Patient Sales Team Member - Fertility employer: CARE Fertility
Contact Detail:
CARE Fertility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Patient Sales Team Member - Fertility
✨Tip Number 1
Get to know the company inside out! Research Care Fertility, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for patients, it’s crucial to sound warm and empathetic. Role-play with a friend or family member to nail that friendly tone.
✨Tip Number 3
Follow up like a pro! After your initial conversation, don’t hesitate to reach out again. A thoughtful follow-up can make all the difference in showing your commitment and care for potential patients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to make a difference in people’s lives.
We think you need these skills to ace New Patient Sales Team Member - Fertility
Some tips for your application 🫡
Show Your Empathy: In your application, let your warm and empathetic nature shine through. We want to see how you can connect with potential patients and make them feel at ease right from the start.
Be Clear and Concise: When explaining your experience or skills, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly relate to the role.
Highlight Relevant Experience: If you've worked in IVF or a related field, shout about it! Share specific examples of how your background makes you a great fit for our New Patient Sales Team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CARE Fertility
✨Know Your Stuff
Make sure you brush up on your knowledge of IVF and fertility treatments. Familiarise yourself with common questions patients might have and be ready to explain treatment options clearly and supportively.
✨Show Your Empathy
This role is all about making people feel comfortable and supported. During the interview, demonstrate your warm and empathetic approach. Share examples from your past experiences where you've helped someone through a tough situation.
✨Be Organised and Detail-Focused
Since you'll be handling enquiries and following up with prospective patients, showcase your organisational skills. Bring a notepad or device to jot down important points during the interview, and mention any tools or systems you’ve used in previous roles.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview to assess your communication skills. Practice responding to potential patient enquiries with warmth and clarity. This will help you feel more confident and show that you can handle real-life situations effectively.
