At a Glance
- Tasks: Be the first point of contact for patients, providing compassionate support throughout their fertility journey.
- Company: Join Care Fertility, the UK's largest private provider of IVF and fertility treatment.
- Benefits: Enjoy 33 days' annual leave, pension scheme, life assurance, and retail discounts.
- Other info: Permanent part-time role with training opportunities in a rewarding healthcare setting.
- Why this job: Make a meaningful impact on families while working in a supportive and dynamic team.
- Qualifications: Experience in customer service, strong admin skills, and excellent communication abilities.
The predicted salary is between 21576 - 21576 £ per year.
At Care Fertility, we are dedicated to providing exceptional holistic fertility care guided by our core values of compassion, collaboration, and expertise. We believe every patient deserves empathetic, personalised care delivered by a team of knowledgeable professionals. Together, we create a welcoming environment where our expertise and teamwork help empower families on their journey to parenthood.
We are looking for a Patient Services Executive to join our team at Care Fertility Bath on a permanent basis. In this vital admin-based role, you will be the first point of contact for patients, ensuring they receive compassionate, expert, and seamless care throughout their fertility journey. You will also work closely with both clinical and administrative teams to ensure every patient experience reflects our values.
What we’re looking for:
- Experience in a patient-facing or customer service role, ideally within a healthcare setting.
- NHS background is highly desirable, especially with the use of NHS systems and processes (2 years experience desirable).
- Strong administrative skills, with accuracy and attention to detail.
- Excellent organisation, time management, and multitasking abilities.
- Strong communication and interpersonal skills, with the ability to show empathy and compassion in every interaction.
- A proactive and supportive approach, with a focus on delivering excellent patient care.
What we offer:
- A supportive and dynamic team environment where compassion, collaboration, and expertise guide everything we do.
- The opportunity to make a meaningful impact on the lives of patients and families on their fertility journey.
- Training and development in a rewarding healthcare setting.
Key details:
- Location: Care Fertility Bath, Bath Business Park, Roman Way, Peasedown St John, Bath, BA2 8SG
- Hours: 32-hour working week across Monday to Saturday, with shifts scheduled between 08:00 and 18:00.
- Contract: Permanent
Benefits include:
- 33 days' annual leave (including public holidays)
- Pension scheme
- Life assurance
- A range of other benefits, including retail discounts and access to our wellbeing hub
We’re Care Fertility, we’re the largest private provider of IVF and fertility treatment in the UK. We draw on the knowledge of our wider team of over 600 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment. We are leading the future of fertility healthcare, and we help our patients through the most innovative science supported by an exceptional and intuitive digital experience. We don’t just care, we are Care.
This post is subject to a DBS check. Click APPLY now to join Care Fertility.
Patient Service Executive in Bath employer: CARE Fertility
Care Fertility London is an exceptional employer, offering a supportive and dynamic team environment where Compassion, Collaboration, and Expertise are at the forefront of patient care. As a Deputy Nursing and Clinical Professionals Manager, you will have the opportunity to make a meaningful impact on patients' lives while benefiting from leadership development, career progression opportunities, and a comprehensive benefits package including competitive salary and generous annual leave. Join us in shaping the future of fertility healthcare in a role that not only enhances your professional growth but also allows you to contribute to innovative service improvements in a values-driven setting.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Service Executive in Bath
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Patient Service Executive in Bath
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at CARE Fertility, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at CARE Fertility
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at CARE Fertility.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at CARE Fertility.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at CARE Fertility can really resonate with interviewers and show your commitment to the field.
