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- Tasks: Lead a team to deliver exceptional private patient services and maintain high standards.
- Company: Join ISS, a global leader in workplace and facility management.
- Benefits: Enjoy a competitive salary, career growth, and a supportive work environment.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Strong leadership, organisational skills, and knowledge of food service standards required.
- Other info: Diverse and inclusive workplace committed to your professional development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Contract: Healthcare
Location: London, SW10 9NH
Hours of work: 40
Contract Type: Permanent
Responsibilities
- Support the Key Account Manager in overseeing private patient services and daily operations.
- Manage staff performance, coaching, training and development to maintain a high-performing team.
- Ensure high standards of hygiene, safety, presentation and confidentiality across all service areas.
- Deliver high-quality food services, considering individual patient dietary needs.
- Produce monthly performance reports and contribute to management meetings.
- Collaborate with internal teams to improve service quality, efficiency and compliance with policies.
- Maintain a clean, safe and welcoming environment for patients, visitors and staff.
- Uphold company standards relating to uniform, appearance and professional conduct.
Professional and Personal Competencies / Qualifications
- Strong leadership and team management skills, including coaching and performance management.
- Excellent organisational and operational management abilities.
- Knowledge of food service standards, hygiene and infection control.
- Effective communication and interpersonal skills for liaising with staff, patients and stakeholders.
- Ability to produce and analyse performance reports.
- Strong problem-solving and decision-making abilities.
- High attention to detail and commitment to maintaining exceptional standards of safety, presentation and confidentiality.
About the Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Through intelligent solutions, high standards and people who care, ISS aims to help customers achieve their purpose. We offer a challenging and exciting career in an organisation with people at its heart. ISS is committed to diversity and inclusion and to doing business the right way. Our passion is people.
EEO and Inclusion
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are Disability Confident Committed (Level 2) and promote inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our commitment to inclusivity helps create a creative, productive and happy workplace.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Private Patients Manager employer: Care England
Contact Detail:
Care England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Patients Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Private Patients Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand ISS's commitment to diversity and inclusion, and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've managed teams, improved service quality, or handled challenging situations. This is your chance to demonstrate that you can maintain high standards and lead a high-performing team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the ISS team and contributing to their mission of making the world work better.
We think you need these skills to ace Private Patients Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Private Patients Manager role. Highlight your leadership and team management abilities, as well as any relevant experience in healthcare or food service.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've managed teams and improved service quality in previous roles. Don’t forget to show your passion for providing exceptional patient care!
Showcase Your Attention to Detail: In both your CV and cover letter, demonstrate your high attention to detail. Mention any experiences where you maintained hygiene standards or produced performance reports, as these are key aspects of the role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role promptly!
How to prepare for a job interview at Care England
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Private Patients Manager. Familiarise yourself with key aspects like staff performance management, hygiene standards, and food service protocols. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and team management abilities. Think about times when you've coached or developed a team to achieve high performance. Be ready to discuss how you handle challenges and maintain a positive environment for both staff and patients.
✨Communicate Effectively
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would liaise with various stakeholders, including staff and patients, to ensure everyone is on the same page regarding service quality and safety.
✨Demonstrate Attention to Detail
In healthcare, attention to detail can make all the difference. Prepare to discuss how you ensure high standards of hygiene, safety, and confidentiality. You might want to share specific examples of how you've maintained these standards in previous roles.
