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- Tasks: Serve meals and create a welcoming atmosphere for residents and visitors.
- Company: Join Woodland Care Home, a caring and supportive environment.
- Benefits: Enjoy flexible working, health perks, discounts, and professional development.
- Other info: Apprenticeship opportunities available and excellent career growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Caring nature, strong communication skills, and team spirit.
About the Role
We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.
Reporting to the Care Manager, the successful candidate will be responsible for providing a professional but relaxed atmosphere in the dining room and will ensure that residents and visitors receive an efficient food service.
Working with us will result in some excellent rewards & benefits including –
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard – dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
\”Become a Key worker and make a difference\”
*Apprenticeship opportunities available
About You
Our ideal Hospitality Assistant will have the following skills and values:
- Caring nature.
- Strong communication skills.
- Ability to work as part of a team and individually.
- Flexibility and be able to adapt to the needs of Residents.
- Experience of working in a catering service in a similar environment is desirable but not essential.
- Delivering prepared food from the kitchen to the dining areas and serving meals to residents in a pleasant and friendly manner.
- Ensure refreshment is always available
- Setting up tables, tidy work areas and preparing food areas for next service to ensure high standards of hygiene
Experience:
- Ideally some experience working in a busy restaurant/hospitality or catering
- Good communication and excellent customer service skills to be able to deliver a good service to our visitors and elderly residents
- Team player, self-motivated, proactive and flexible
If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.
Woodland
Woodland Care Home is a Norwich residential and nursing service, that has been purpose-built for flexible care needs and offering a comfortable and charming setting. The service can be extended for both respite and palliative needs, thanks to an experienced and highly-qualified team passionate about achieving consistent standards. Secluded gardens areas and an activities programme, that includes visits from animal therapy professionals, significantly add to users\\\’ enjoyment of the service.
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Hospitality employer: Care England
Contact Detail:
Care England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Woodland Care Home. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your caring nature and communication skills can shine in a hospitality role. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you respect the role and the people you'll be working with.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Hospitality
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your caring nature and strong communication skills in a friendly way.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience in hospitality or catering, even if it’s not extensive. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Care England
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Hospitality Assistant. Familiarise yourself with the key tasks like serving meals and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves interacting with residents and visitors, be prepared to discuss your communication skills. Think of examples where you've provided excellent customer service or worked well in a team. This will demonstrate your caring nature and ability to adapt to different situations.
✨Dress for Success
Even though the atmosphere is relaxed, it's important to present yourself professionally. Opt for smart-casual attire that reflects your respect for the role and the organisation. A neat appearance can make a great first impression!
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or training opportunities. This shows your enthusiasm for the position and helps you gauge if the workplace culture aligns with your values.