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- Tasks: Deliver smiles and groceries while driving around your community.
- Company: Join Tesco, a leading retailer with a focus on customer service.
- Benefits: Earn from £14.18 per hour, flexible hours, and 20+ days holiday.
- Why this job: Be the face of Tesco, making a real difference in customers' lives.
- Qualifications: Must have a valid UK/EU/EEA driving licence and a positive attitude.
- Other info: Enjoy a dynamic role with opportunities for career growth and teamwork.
The predicted salary is between 29500 - 32000 £ per year.
About the role
Availability Window Days: From time to time Sun 09:00 - 19:00, Mon 19:00 - 23:00, Thu 13:00 - 23:00, Fri 19:00 - 23:00, Sat 09:00 - 13:00.
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location.
We offer new colleagues a minimum of 16 guaranteed hours each week, but work fewer hours is possible (to a minimum of 12). The availability windows define when we schedule your contracted hours. You will receive three weeks' notice of your shift schedule.
Customers are at the heart of everything we do. As the face of Tesco on the road, you deliver from Lands' End to John O'Groats, meeting customers and providing great service with a smile. This role is hands-on, physical and full of variety. No two shifts are ever the same; you will feel like your own boss while a team of Managers and colleagues support you when needed.
We welcome anyone looking for flexibility, job stability or an opportunity to change careers.
You will be responsible for:
- Ensuring the van and trays I use are clean and tidy.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short-code items and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers' time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
You will need to:
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Act quickly to respond to the changing needs of our customers and embrace change within my store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Share ideas with my Manager and other colleagues on how we can improve our store for customers.
- Possess a valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you:
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months.
Customer Delivery Driver in Crediton employer: Care England
Contact Detail:
Care England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver in Crediton
✨Tip Number 1
Get to know the company! Research Tesco's values and culture so you can show how you fit in. When you chat with them, drop in some examples of how you've delivered great customer service before.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a mate. Think about how you'd handle tricky situations on the road or with customers, and be ready to share those stories.
✨Tip Number 3
Dress the part! Even though you're applying for a driving role, looking smart shows you care. A neat appearance can make a great first impression when you meet the team.
✨Tip Number 4
Don't forget to follow up! After your interview, shoot them a quick thank-you message. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Delivery Driver in Crediton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, we’re all about great customer service, so showing that you can connect with people is key.
Tailor Your Application: Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Use bullet points if it helps to make your experience stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Care England
✨Know Your Availability
Make sure you’re clear about your availability for shifts. Since the role has specific time slots, be prepared to discuss when you can work and how flexible you are. This shows that you understand the job requirements and are ready to commit.
✨Show Off Your Customer Service Skills
As a Customer Delivery Driver, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved an issue effectively.
✨Demonstrate Team Spirit
This role requires working closely with colleagues, so be ready to talk about your experience in team settings. Share stories that highlight your ability to collaborate, support others, and contribute to a positive work environment.
✨Be Ready for Practical Questions
Expect questions about handling deliveries, managing time, and ensuring vehicle safety. Brush up on relevant driving regulations and think through scenarios where you might need to adapt quickly to changes, like dealing with late deliveries or customer complaints.