Passenger Assistant - Verwood Day Centre
Passenger Assistant - Verwood Day Centre

Passenger Assistant - Verwood Day Centre

Verwood Full-Time No home office possible
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Care Dorset UK

At a Glance

  • Tasks: Support adults with additional needs during transport to and from the Day Centre.
  • Company: Care Dorset, a people-focused organisation with strong values.
  • Benefits: Competitive pay, generous leave, training opportunities, and a referral bonus.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: No formal qualifications needed, just a caring attitude and good communication skills.
  • Other info: Join a supportive team with excellent career growth potential.

Passenger Assistant – Verwood Day Centre

“We are people focused. We are genuine. We have integrity. We will develop. We are a team.” These values define our personality. They are our statement about what we stand for and what we believe in, and they are the basis behind the decisions we make every single day. They are the Care Dorset way.

Are you passionate about helping individuals enjoy and maintain their quality of life? Do you have a caring and empathetic nature? If so, we have an exciting opportunity to join our Day Centre, Verwood Connect.

Location: Jenner Close, Verwood BH31 7QE

  • £12.86-£13.08 per hour
  • Shifts – Monday – Friday 8:30 – 10:15 and 15:30 – 17:15
  • Refer a friend scheme up to £300

Care Dorset Offers Fantastic Benefits

  • Generous Annual leave entitlement – starting at 27 days, rising to 31 after 5 years (exc. Bank holidays)
  • Enhanced Maternity Pay
  • Occupational Sick pay entitlement from day one
  • Funded Blue Light discount package (superb discounts on travel, leisure, entertainment and more)
  • Access to Employee Assistance Programme
  • Comprehensive induction
  • Excellent training & development opportunities supporting career progression
  • Access to Litmos online learning platform – our one stop shop for learning & development
  • Refer a Friend Bonus – up to £300 per person you refer (uncapped and paid on successful appointment)
  • Celebrated success through annual awards ceremony

About The Role

The Passenger Assistant will need to accompany adults with additional needs to and from their home, whilst being transported on the day service bus. No qualification required but a friendly and supportive disposition is vital. Full paid 4 day induction will be given as well as additional training appropriate to the role.

Responsibilities And Accountabilities

  • Responsible for the care and conduct of any people we support being transported to/from any service provision and ensuring they are at all times properly and safely supervised.
  • Assist people we support alighting/boarding vehicles, leaving the vehicle only to enable them to access or exit their destination.
  • Ensure a comprehensive handover of people we support on arrival at their destination, where appropriate and where required.
  • Ensure all passengers are safely seated within current guidelines laid down by the organisation and current Road Safety legislation.
  • Report any incidents/unusual occurrences to the appropriate manager.
  • Act as a link between the service provider and home as requested with regard to passing appropriate information and messages, both verbal and written.
  • Ensure that any personal items belonging to people we support are securely transported with that individual when necessary.
  • Maintain an accurate register of people we support.

About You

Suitable candidates will take a genuine interest in the needs and wishes of people, support them to make and communicate their choices, and to become as independent as possible. Due to the importance of sharing information effectively, the successful applicant will possess strong communication skills, both written and verbal.

  • Working with the public
  • Caring and understanding attitude
  • Assertive
  • Able to work on own initiative
  • Flexible in approach
  • Adaptable
  • Ability to communicate effectively
  • Punctual and reliable
  • Telephone at home
  • Able work flexible hours as necessary
  • Ability to fulfil the travel requirements of the post

Working for Care Dorset will give you the opportunity to develop and grow. Our commitment to you – “support you in being the very best you can be” and be excited about being part of a great team.

Please Note: At this time, we are unable to consider applications from individuals who require visa sponsorship to work in the UK. We appreciate your interest in joining Care Dorset.

Applications are managed by a third party, acting on behalf and with the permission of Care Dorset.

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Passenger Assistant - Verwood Day Centre employer: Care Dorset UK

At Care Dorset, we pride ourselves on being a people-focused employer that values integrity, genuine care, and teamwork. Located in Verwood, our Day Centre offers a supportive work culture with fantastic benefits, including generous annual leave, enhanced maternity pay, and comprehensive training opportunities to foster your career growth. Join us in making a meaningful impact in the lives of individuals while enjoying a rewarding and fulfilling work environment.
Care Dorset UK

Contact Detail:

Care Dorset UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Passenger Assistant - Verwood Day Centre

Tip Number 1

Get to know the company culture! Before your interview, check out Care Dorset's values and think about how you can show you're a great fit. We want to see that you share our passion for helping others and that you genuinely care about making a difference.

Tip Number 2

Practice your communication skills! As a Passenger Assistant, you'll need to connect with people effectively. We suggest role-playing common scenarios with a friend or family member to boost your confidence and ensure you can express your caring nature clearly.

Tip Number 3

Be ready to showcase your flexibility! The role requires adaptability, so think of examples from your past where you've successfully adjusted to changing situations. We love to see candidates who can think on their feet and handle unexpected challenges.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team at Care Dorset. Don’t forget to highlight your genuine interest in supporting individuals and enhancing their quality of life!

We think you need these skills to ace Passenger Assistant - Verwood Day Centre

Caring and Empathetic Nature
Strong Communication Skills
Ability to Work on Own Initiative
Flexibility
Adaptability
Punctuality and Reliability
Assertiveness
Ability to Fulfil Travel Requirements
Attention to Detail
Teamwork
Understanding of Road Safety Legislation
Ability to Maintain Accurate Records

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about improving the quality of life for individuals with additional needs.

Be Genuine: Remember, we value authenticity! Use your own voice and share personal experiences that highlight your caring and empathetic nature. This will help us get to know the real you.

Highlight Communication Skills: Since strong communication is key for this role, make sure to showcase your written and verbal skills in your application. Give examples of how you've effectively communicated in past experiences.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Care Dorset UK

Know the Values

Before your interview, take some time to really understand the values of Care Dorset. They emphasise being people-focused, genuine, and having integrity. Think about how your own experiences align with these values and be ready to share examples that demonstrate your caring and empathetic nature.

Show Your Passion

During the interview, express your passion for helping individuals maintain their quality of life. Share specific stories or experiences where you’ve made a positive impact on someone’s day. This will show that you’re not just looking for a job, but that you genuinely care about the role.

Communication is Key

Since strong communication skills are essential for this role, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would effectively communicate with both the passengers and their families, ensuring everyone feels informed and supported.

Be Ready for Scenarios

Think about potential scenarios you might face as a Passenger Assistant, such as assisting someone who is anxious about travelling. Prepare to discuss how you would handle these situations, showcasing your adaptability and problem-solving skills. This will demonstrate your readiness for the role.

Passenger Assistant - Verwood Day Centre
Care Dorset UK
Location: Verwood
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