At a Glance
- Tasks: Lead and oversee diverse care services across Dorset, ensuring high-quality support.
- Company: Care Dorset, a local authority trading company focused on innovative care solutions.
- Benefits: Generous salary, car allowance, pension scheme, and supportive leadership.
- Other info: Join a passionate team dedicated to transforming care services for better outcomes.
- Why this job: Make a real impact in the community while developing high-performing teams.
- Qualifications: Experience in managing health and social care services and strong leadership skills.
The predicted salary is between 55000 - 60000 £ per year.
Salary £55,000 + Car allowance/mileage benefits
We are seeking an experienced, motivated and passionate Area Manager to provide operational leadership across a diverse portfolio of care services throughout Dorset.
This is a permanent position, providing leadership, stability and operational support. The successful candidate will oversee a range of services, including:
- Supported Living
- Day Services
- Community Reablement
- Bedded Reablement
- Registered Residential Services
Working closely with Registered Managers and service leaders, you will drive quality, compliance, performance and service improvement, ensuring exceptional outcomes for the people we support.
This is an exciting opportunity for a dynamic care leader who thrives in a fast-paced environment and is passionate about delivering safe, effective, caring, responsive and well-led services.
Key Responsibilities
- Provide operational leadership and oversight across multiple services.
- Support, coach and develop Registered Managers and service leaders.
- Drive a culture of high-quality, person-centred care and support.
- Ensure services meet and exceed CQC requirements and regulatory standards.
- Monitor quality, safeguarding, incidents, complaints and risk management processes.
- Support Community Reablement and Bedded Reablement services to achieve contractual and performance requirements.
- Oversee performance within Day Services, ensuring meaningful outcomes and engagement for the people we support.
- Ensure Supported Living, Residential and Extra Care services maintain high standards of care and support.
- Lead service improvement plans and support services requiring additional oversight.
- Monitor occupancy, referrals and service utilisation.
- Analyse operational, quality and financial performance data to drive improvements.
- Build and maintain positive relationships with commissioners, local authorities, healthcare professionals and other stakeholders.
- Support recruitment, retention, succession planning and workforce development.
- Promote continuous learning, accountability and excellence across all services.
- Build and maintain positive relationships with commissioners, local authorities, healthcare professionals and other stakeholders.
- Support recruitment, retention, succession planning and workforce development.
- Promote continuous learning, accountability and excellence across all services.
- Key Performance Indicators (KPIs)
Success in the role will be measured through
- CQC compliance and inspection outcomes
- Quality audit results
- Safeguarding performance and incident trends
- Occupancy and service utilisation levels
- Community and Bedded Reablement performance targets
- Referral conversion rates
- Staff retention and turnover rates
- Reduction in agency usage
- Training compliance and competency completion
- Budget management and financial performance
- Service user, family and stakeholder feedback Completion of service improvement plans
About You
- Significant experience managing multiple health and social care services.
- Strong knowledge of CQC regulations, safeguarding and quality standards.
- Experience supporting and developing Registered Managers and operational teams.
- Proven ability to improve service performance and quality outcomes.
- Excellent communication, leadership and stakeholder management skills.
- Ability to analyse performance data and implement improvement strategies.
- Full UK driving licence and willingness to travel across Dorset.
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
- Experience across Supported Living, Residential Care, Day Services, Extra Care and Reablement Services.
- Experience working with local authorities and commissioners.
- Track record of delivering service transformation and improvement.
What We Offer
- Car allowance or mileage reimbursement
- Company pension scheme
- Annual leave plus bank holidays
- Employee Assistance Programme
- Supportive and collaborative leadership team
- Opportunity to make a significant impact across a diverse portfolio of services
About Us
Care Dorset launched in October 2022 as a new provider supporting adults across a range of support models and in different settings including reablement, day services, supported living, and residential care.
We are a local authority trading company, wholly owned by Dorset Council, with strong ambitions to innovate and transform our existing services to deliver better outcomes for people as well as growing commercially.
- We are people focused
- . We are genuine
- . We have integrity
- . We will develop
- . We are a team
These values define our personality.
They are our statement about what we stand for and what we believe in, and they are the basis behind the decisions we make every single day.
They are the Care Dorset way.
If you are an experienced and ambitious care leader with a passion for delivering exceptional outcomes, developing high-performing teams and driving operational excellence, we would love to hear from you.
Sitting behind the frontline teams are Care Dorset’s business support officers. They deliver and support the executive functions which maintain the organisation as a whole.
Salary £55,000 + Car allowance/mileage benefits
Generous Salary of £55,000 - £60,000 - Hybrid working - To be a part of the Senior Leadership Team
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Area Manager - Care Services Dorset in Dorchester employer: Care Dorset Ltd
Care Dorset Ltd is an exceptional employer located in Weymouth, offering a supportive work culture that prioritises the well-being of both clients and staff. With generous annual leave starting at 27 days and excellent training opportunities, employees are encouraged to grow and develop their skills while making a meaningful impact on the lives of individuals in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager - Care Services Dorset in Dorchester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Care Dorset Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Care Dorset Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Care Dorset Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Care Dorset Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Area Manager - Care Services Dorset in Dorchester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Care Dorset Ltd:Before hitting send, make sure to tailor your application specifically to Care Dorset Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Care Dorset Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
