Care and Community Services Officer - L3 Care Assistant

The role of Care and Community Services Officer focuses on helping people we support live as independently and meaningfully as possible—whether that’s through personal care, activities, or emotional support. You’ll be making a real difference in the lives of individuals by promoting their dignity, wellbeing, and quality of life every day.

Key responsibilities

• Support the Deputy Manager/Senior Care and Community Services Officer in the delivery of services to a variety of service user groups in a day centre, residential care home or community setting.
• Undertake the assessment of service users needs in accordance with policies and procedures with the involvement of other professionals and families as appropriate.
• Develop care plans and individual service plans for approval by senior staff.
• Implement, monitor and review care plans.
• Supervision of individual and group programmes/courses.
• Development of individual and group programmes to meet specific objectives within care plans as appropriate.
• Maintain service user records and contribute to other establishment records, as required.
• Provide personal care to service users, as required, including toileting, washing and the administration of medication.
• Undertake day to day supervision and direction of other staff e.g. care assistants, catering staff and volunteers, as required.
• Undertake project work as required.
• Participate in staff meetings and undertake training, as required.
• To undertake the assessment of service users and the development implementation and review of care plans without close supervision from Senior Staff exercising initiative within the context of case accountability remaining with the Deputy Manager.
• To work without close supervision outside the base establishment with access to senior staff as required.
• You would be expected to work within the Gold Standards Framework.
• Undertake any other duties of a lesser or comparable nature as required by the Managing Director of Care Dorset Ltd.
• To undertake training courses and attend meetings as required.

Benefits

• Generous Annual leave entitlement - starting at 27 days, rising to 31 after 5 years (exc. Bank holidays)
• Enhanced Maternity Pay
• Occupational Sick pay entitlement from day one
• Funded Blue Light discount package (superb discounts on travel, leisure, entertainment and more)
• Access to Employee Assistance Programme
• Excellent training & development opportunities supporting career progression.
• Access to Litmos online learning platform – our one stop shop for learning & development
• Refer a Friend Bonus - up to £300 per person you refer (Uncapped and paid on successful appointment)
• Celebrated success through annual awards ceremony

About Us

Care Dorset launched in October 2022 as a new provider supporting adults across a range of support models and in different settings including reablement, day services, supported living, and residential care. We are a local authority trading company, wholly owned by Dorset Council, with strong ambitions to innovate and transform our existing services to deliver better outcomes for people as well as growing commercially.

We are people focused. We are genuine. We have integrity. We will develop. We are a team. These values define our personality. They are our statement about what we stand for and what we believe in, and they are the basis behind the decisions we make every single day. They are the Care Dorset way.

Are you passionate about helping individuals enjoy and maintain their quality of life? Do you have a caring and empathetic nature? If so, we have an exciting opportunity to join Care Dorset.