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- Tasks: Coordinate care staff schedules and ensure high-quality service for clients at home.
- Company: Join Care Cymru, a growing organisation providing essential care to over 775 people weekly.
- Benefits: Enjoy competitive pay, flexible hours, company uniform, paid DBS, and full training.
- Why this job: Be part of a dynamic team making a real difference in people's lives every day.
- Qualifications: Previous experience in a similar role is required; must be sociable, flexible, and a car owner.
- Other info: Immediate interviews available; UK applicants only, no sponsorship offered.
The predicted salary is between 28800 - 43200 £ per year.
A fantastic opportunity has arisen for a full time Care Coordinator to join our dynamic team in RCT. In return, we offer highly competitive pay rates, company uniform, paid DBS disclosure, flexible hours, full training and on-going support.
Care Cymru has achieved considerable organic growth over a number of years and now provides almost 10,700 hours of care and support each week to some 775 people from our 5 branches and Head Office. We provide employment for more than 530 care staff and office-based staff in several towns and cities.
As a care coordinator you will be responsible for scheduling care staff's rota for the designated area, along with providing a high standard of care to our clients in their own homes. This role will also include the following duties:
- To participate in the out of hours on call back up service as required on a rota basis
- Help to manage the day to day operation of the branch
- Monitor the quality of the service as directed by quality monitoring systems
- To undertake the day to day monitoring of work standards of a team of care workers, including specialist teams where appropriate, referring performance and disciplinary issues to the care manager
- To assist with maintenance of records, in written or computerised format, as specified within procedures or as requested by care coordinators. Specifically to ensure that documentation in the homes of service users complies with Sevacare policies and procedures and in adherence to care standards
- Attend service user reviews as required
- Complete care rotas for staff and service users ensuring that all daily care packages are covered on a weekly basis
- Deal promptly and appropriately with any complaints received
- Participate in any managers/staff meetings putting items forward for the agenda
- Deputise in the absence of the care manager
- To provide cover in other areas as and when required
The right candidate will need to be sociable, flexible and a committed individual, have previous experience in a similar role, and be willing to undergo an enhanced DBS disclosure. Car driver and owner essential for this role.
Apply now for an immediate interview (must be in the UK to apply for this role)! We currently do not offer sponsorship to anyone already in the UK. We also do not offer employment to anyone already on a sponsorship elsewhere or the switching of sponsorship.
Care Coordinator in Pontypridd employer: Care Cymru
Contact Detail:
Care Cymru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Pontypridd
✨Tip Number 1
Familiarise yourself with the specific care standards and policies that Care Cymru adheres to. Understanding these will not only help you in the interview but also demonstrate your commitment to providing high-quality care.
✨Tip Number 2
Network with current or former employees of Care Cymru if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 3
Prepare to discuss your previous experience in care coordination or similar roles. Be ready to share specific examples of how you've successfully managed staff rotas or dealt with complaints, as this will highlight your suitability for the position.
✨Tip Number 4
Showcase your flexibility and sociability during the interview. As a Care Coordinator, you'll need to work well with both clients and staff, so demonstrating your interpersonal skills will be crucial in landing the job.
We think you need these skills to ace Care Coordinator in Pontypridd
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Care Coordinator position. Tailor your application to highlight relevant experience and skills that match these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in care coordination or similar roles. Emphasise your ability to manage schedules, monitor quality, and handle complaints effectively.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that demonstrate your sociability, flexibility, and commitment to high standards of care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Care Cymru
✨Show Your Passion for Care
Make sure to express your genuine interest in providing high-quality care. Share any personal experiences or motivations that led you to pursue a role in care coordination, as this will resonate well with the interviewers.
✨Demonstrate Organisational Skills
As a Care Coordinator, you'll need to manage schedules and monitor care standards. Be prepared to discuss your previous experience in managing rotas or similar tasks, and provide examples of how you effectively organised your workload.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding handling complaints or managing staff performance. Think of specific scenarios from your past experience where you successfully navigated challenges in a care setting.
✨Familiarise Yourself with Care Standards
Research the relevant care standards and policies that apply to the role. Being knowledgeable about Sevacare policies and quality monitoring systems will show your commitment to maintaining high standards in care delivery.
