At a Glance
- Tasks: Coordinate care staff schedules and ensure high-quality service for clients in their homes.
- Company: Join Care Cymru, a growing organisation providing essential care to over 775 people weekly.
- Benefits: Enjoy competitive pay, flexible hours, paid DBS, company uniform, and ongoing training support.
- Why this job: Make a real impact in people's lives while working in a supportive and dynamic team environment.
- Qualifications: Previous experience in a similar role is required; must be sociable, flexible, and a car driver.
- Other info: Immediate interviews available; UK applicants only, no sponsorship offered.
The predicted salary is between 28800 - 43200 £ per year.
A fantastic opportunity has arisen for a full time Care Coordinator to join our dynamic team in RCT. In return, we offer highly competitive pay rates, company uniform, paid DBS disclosure, flexible hours, full training and on-going support.
Care Cymru has achieved considerable organic growth over a number of years and now provides almost 10,700 hours of care and support each week to some 775 people from our 5 branches and Head Office. We provide employment for more than 530 care staff and office-based staff in several towns and cities.
As a care coordinator you will be responsible for scheduling care staff's rota for the designated area, along with providing a high standard of care to our clients in their own homes. This role will also include the following duties:
- To participate in the out of hours on call back up service as required on a rota basis
- Help to manage the day to day operation of the branch
- Monitor the quality of the service as directed by quality monitoring systems
- To undertake the day to day monitoring of work standards of a team of care workers, including specialist teams where appropriate, referring performance and disciplinary issues to the care manager
- To assist with maintenance of records, in written or computerised format, as specified within procedures or as requested by care coordinators
- Attend service user reviews as required
- Complete care rotas for staff and service users ensuring that all daily care packages are covered on a weekly basis
- Deal promptly and appropriately with any complaints received
- Participate in any managers/staff meetings putting items forward for the agenda
- Deputise in the absence of the care manager
- To provide cover in other areas as and when required
The right candidate will need to be sociable, flexible and a committed individual, have previous experience in a similar role, and be willing to undergo an enhanced DBS disclosure. Car driver and owner essential for this role.
Apply now for an immediate interview (must be in the UK to apply for this role)! We currently do not offer sponsorship to anyone already in the UK. We also do not offer employment to anyone already on a sponsorship elsewhere or the switching of sponsorship.
Contact Detail:
Care Cymru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Pontypridd
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Care Coordinator. Understanding the nuances of scheduling, monitoring care standards, and managing staff will help you stand out during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Care Cymru. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Demonstrate your commitment to quality care by being prepared to discuss relevant experiences where you've successfully managed teams or dealt with challenging situations in a care setting.
✨Tip Number 4
Be ready to showcase your flexibility and sociability. As a Care Coordinator, these traits are essential, so think of examples that highlight your ability to adapt and connect with both staff and clients.
We think you need these skills to ace Care Coordinator in Pontypridd
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Care Coordinator position. Tailor your application to highlight relevant experience and skills that match these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in care coordination or similar roles. Emphasise your ability to manage schedules, monitor quality, and handle complaints effectively.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that demonstrate your sociability, flexibility, and commitment to high standards of care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Care Cymru
✨Show Your Passion for Care
Make sure to express your genuine interest in providing care and support to clients. Share any personal experiences or motivations that led you to pursue a role in care coordination, as this will resonate well with the interviewers.
✨Demonstrate Organisational Skills
As a Care Coordinator, you'll need to manage schedules and monitor care standards. Be prepared to discuss your organisational strategies and provide examples of how you've successfully managed multiple tasks or projects in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding handling complaints or managing staff performance. Think of specific scenarios from your previous roles where you effectively resolved issues and be ready to share those stories.
✨Familiarise Yourself with Care Standards
Research the relevant care standards and policies that govern the industry. Being knowledgeable about these will not only show your commitment to quality care but also help you answer questions more confidently during the interview.