At a Glance
- Tasks: Support individuals facing homelessness by providing person-centred care and building positive relationships.
- Company: A dedicated service provider focused on helping vulnerable people achieve independence.
- Benefits: Gain valuable experience, make a real difference, and work in a supportive team environment.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Join us to empower others and help them on their journey to stability and independence.
- Qualifications: Experience with vulnerable populations and relevant training in care and safeguarding.
Supported housing provision for people experiencing homelessness, rough sleeping, or housing crisis. The service provides a safe place to stabilise, engage with support, and work towards longer-term accommodation and independence.
Service users fall under the following criteria:
- Entrenched or repeat homelessness and rough sleeping.
- Poor mental health, trauma, emotional distress or dual diagnosis.
- Drug and alcohol use, addiction, recovery needs or relapse risk.
- Contact with criminal justice services, probation, MAPPA/MARAC or other risk management arrangements.
- Financial exclusion, debt, rent arrears, benefit issues and limited tenancy management skills.
- Safeguarding concerns, domestic abuse, exploitation, offending risk, anti-social behaviour or other complex risk factors.
The service is inclusive and aims to avoid unnecessary exclusion. Where higher levels of risk are present, the team works collaboratively with partner agencies, including probation, police, fire services, health, mental health, substance misuse and local authority teams, to put appropriate support and risk management plans in place.
Working in these services requires:
- A calm, resilient and professional approach in a complex supported housing environment.
- The ability to build trust, show empathy, maintain boundaries and work safely.
- Confidence in recording accurate notes, incidents, safeguarding concerns and interventions on digital systems.
- An understanding of safeguarding, risk, confidentiality, professional curiosity and multi-agency working.
- A commitment to equality, dignity, empowerment and service user choice.
- The ability to follow policies, procedures and escalation routes, particularly when responding to incidents, tenancy breaches or health and safety concerns.
Service Coordinators are frontline support workers/key workers. Their main purpose is to provide person-centred support to people with multiple and complex needs, helping them stabilise, identify goals, reduce risk, build independence and move towards longer-term accommodation.
Responsibilities include:
- Manage a caseload of service users and build positive, purposeful working relationships.
- Complete and review support plans, risk assessments, wellbeing plans and outcome-focused goals.
- Hold meaningful and motivational conversations that help service users engage with support and make informed choices.
- Support access to relevant services, including rehabilitation, substance misuse services, mental health support, medical care, benefits, financial support, training, employment and community resources.
- Use trauma-informed, psychologically informed, strengths-based and empowering approaches.
- Record case notes, interventions, risk updates, safeguarding concerns and outcomes accurately on the CRM system.
- Work flexibly across a rota, including some evening and weekend activity/support delivery as required.
Suitable candidates are likely to have experience of managing caseloads, working with vulnerable people, helping people achieve goals, safeguarding awareness, resilience, reflective practice, and the ability to motivate and empower service users while maintaining professional boundaries.
Working in these services provides a real opportunity to make a difference to individuals’ wellbeing and quality of life, helping on the road to independence and personal sustainability following crisis or personal downturn.
Required Qualifications/Training:
- Mandatory Care Training (Care Certificate or equivalent) dated within last 12 months.
- Professional Boundaries.
- Safeguarding Children & Adults – Level 2 minimum.
- Managing Challenging Behaviour / De-escalation.
- Trauma Informed Care.
- Fire Warden Training (within past 3 years).
- Naloxone Administration.
- Overdose Awareness.
- 6 months experience in a UK care environment.
- A clear Enhanced DBS.
- Valid right to work in the UK.
- A driving license and access to a vehicle is very advantageous.
If you fit the description above please get in touch with a full CV and a summary of your relevant experience.
We are also looking for candidates in the following areas: West Midlands, Lancashire/Greater Manchester, Staffordshire, Cheshire, Leicester, Sheffield.
Support - Service Co-Ordinator in Chesterfield employer: Care Connection Partners
As a Service Co-ordinator, you will join a compassionate and dedicated team committed to supporting individuals facing homelessness and complex needs. Our inclusive work culture fosters collaboration with partner agencies, providing you with opportunities for professional growth while making a meaningful impact in the community. With a focus on empowerment and dignity, we offer a supportive environment where your skills can thrive, helping service users achieve independence and improve their quality of life.
StudySmarter Expert Advice🤫
We think this is how you could land Support - Service Co-Ordinator in Chesterfield
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Care Connection Partners.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Care Connection Partners!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Care Connection Partners, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Care Connection Partners or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support - Service Co-Ordinator in Chesterfield
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Care Connection Partners:Before hitting send, make sure to tailor your application specifically to Care Connection Partners! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Care Connection Partners
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
