At a Glance
- Tasks: Connect families with care services and conduct facility tours.
- Company: Reputable care home provider in Hertfordshire.
- Benefits: Competitive salary of £36,000 plus OTE of £6,500.
- Why this job: Make a significant impact in the community while helping families.
- Qualifications: Strong communication skills and experience in sales or customer service.
- Other info: Local knowledge of Hertfordshire is a plus.
The predicted salary is between 36000 - 60000 £ per year.
A reputable care home provider in Hertfordshire seeks a Dual Site Customer Relations Manager to connect families with necessary care.
Key responsibilities include:
- Guiding families through services
- Conducting facility tours
- Maintaining communications
The ideal candidate will have:
- Strong communication skills
- Local knowledge of Hertfordshire
- Experience in sales or customer service
This role offers a competitive salary of £36,000 plus OTE of £6,500, and is an opportunity to make a significant impact in the community.
Dual-Site Family Relations Manager (Hertfordshire) employer: Care Concern
Contact Detail:
Care Concern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual-Site Family Relations Manager (Hertfordshire)
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector or local community in Hertfordshire. You never know who might have a lead on that perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer relations and care services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your local knowledge! When you get the chance, mention specific aspects of Hertfordshire that relate to the role. This will demonstrate your commitment and understanding of the community you’ll be serving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in family relations.
We think you need these skills to ace Dual-Site Family Relations Manager (Hertfordshire)
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for connecting families with care shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight this.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love it when candidates show they’ve done their homework and understand what we’re looking for!
Highlight Communication Skills: Since strong communication is key for this role, be sure to showcase your communication skills in your written application. Use clear and concise language, and don’t hesitate to include examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Care Concern
✨Know Your Stuff About Hertfordshire
Familiarise yourself with the local area and its care services. Being able to discuss local resources and community needs will show that you’re not just a candidate, but someone who genuinely cares about the families you'll be helping.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with clients or families in previous roles. Think about times when you resolved conflicts or provided exceptional service, as these stories will highlight your suitability for the role.
✨Practice Your Facility Tour Pitch
Since conducting facility tours is a key part of the job, practice how you would present the care home. Make it engaging and informative, focusing on what makes the home special and how it meets the needs of families.
✨Demonstrate Your Sales Savvy
Brush up on your sales techniques and be ready to discuss how you can connect families with the right services. Think about how you can turn inquiries into positive experiences, showcasing your ability to drive customer satisfaction.