Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily operations, manage admin systems, and provide reception cover at a care home.
- Company: Willinbrook Healthcare delivers exceptional care for individuals with complex health needs across England.
- Benefits: Earn £13.52 per hour, enjoy 5.6 weeks annual leave, and benefit from onsite parking and a pension scheme.
- Why this job: Make a direct impact on residents' lives while enjoying a dynamic role with growth opportunities.
- Qualifications: Strong admin skills, excellent communication, leadership experience, and attention to detail required.
- Other info: Join a compassionate team dedicated to high-quality care in a pioneering specialist unit.
Administration and Business Support - Ashlea Court Care Home
Contract: Full Time
Salary: 13.52 Per Hour
Shift Type: Days
Contracted hours: 37.5
Willinbrook Healthcare is the specialist division of Care Concern Group, dedicated to delivering exceptional care for individuals with complex physical and mental health needs. Established just three years ago, we have rapidly expanded to 15 services across England, with ambitious plans for further growth. We take pride in our ability to provide expert care for residents whose needs may exceed the capabilities of traditional care homes. In line with this commitment, we are proud to introduce the Oaklea Complex Care Unit within Ashlea Court Care Home, a pioneering 26-bed specialist unit designed to deliver high-quality care for individuals with complex conditions, including dementia.
As a Business Administrator, you will play a key role in supporting the smooth operation of Oaklea Complex Care Unit. Working closely alongside the Home Manager, you will be responsible for ensuring the efficient management of administrative systems, providing operational support, and covering reception duties when required. This role offers variety, growth opportunities, and a chance to make a direct impact on the daily operations of the care home.
What We Offer:
- Contracted Hours: 37.5 hours per week
- 13.52 per hour
- Paid DBS
- Uniform Provided
- Onsite Parking
- 5.6 Weeks Annual Leave (Based on full-time contract)
- Pension Scheme
What You Will Do:
- First Impressions: Serve as the welcoming point of contact for visitors, prospective residents, and team members, creating a positive first impression and answering initial queries.
- Reception Cover: Provide reception services when needed, ensuring smooth communication and management of front-of-house duties.
- Community Ambassador: Represent the care home with pride, conducting tours for visitors and building relationships with the local community.
- Database Management: Oversee and maintain our enquiry database, ensuring accurate records and accessibility for future reference.
- Administrative Oversight: Manage administrative systems including residents' agreements, team member contracts, e-learning modules, and payroll, ensuring operational efficiency.
- Line Management: Provide leadership and supervision to the Receptionist, ensuring that administrative duties are carried out effectively.
- Operational Support: Assist with daily administrative tasks to ensure the smooth running of the care home.
What We Are Looking For:
- Administrative Expertise: Strong administrative skills with experience in managing databases and office systems.
- Excellent Communication: Strong interpersonal skills to engage with residents, staff, and visitors effectively.
- Leadership: Experience in line managing a team, specifically a Receptionist, and fostering a collaborative work environment.
- Organisational Skills: Strong organisational abilities to ensure all tasks and systems run smoothly and efficiently.
- Attention to Detail: High attention to detail and accuracy in managing records and information.
Why You Will Love This Role:
- Variety: Enjoy a dynamic role with a broad range of tasks and responsibilities that keep each day engaging.
- Impact: Play a vital role in shaping the experience of our residents and staff, ensuring the smooth operation of the care home.
- Growth Opportunity: Gain valuable experience and grow professionally in a supportive, vibrant environment.
At Oaklea Complex Care Unit, we are building a compassionate team committed to providing the highest standard of care. If you are looking to make an impact and bring your administrative expertise to a new team, apply now and join us!
Business Administrator employer: Care Concern
Contact Detail:
Care Concern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator
✨Tip Number 1
Familiarise yourself with the specific needs of a care home environment. Understanding the unique challenges and requirements of administrative roles in healthcare settings can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the healthcare sector. Attend local events or join online forums related to care homes and administration to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership experience. Since the role involves line management, be ready to share examples of how you've successfully led a team and fostered collaboration in previous positions.
✨Tip Number 4
Showcase your communication skills during any interactions. As a Business Administrator, you'll need to engage effectively with residents, staff, and visitors, so demonstrating your interpersonal abilities is crucial.
We think you need these skills to ace Business Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and skills that align with the job description. Emphasise your organisational abilities, attention to detail, and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the care sector. Mention specific experiences that demonstrate your communication skills and ability to manage administrative tasks effectively.
Highlight Relevant Experience: In your application, focus on any previous roles where you managed databases or provided operational support. Use examples that illustrate your ability to create a positive first impression and engage with various stakeholders.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Business Administrator role.
How to prepare for a job interview at Care Concern
✨Showcase Your Administrative Skills
Be prepared to discuss your previous experience in managing databases and office systems. Highlight specific examples where your organisational skills made a difference in your past roles.
✨Demonstrate Strong Communication Abilities
Since the role involves interacting with residents, staff, and visitors, practice articulating your thoughts clearly. Think of scenarios where you successfully resolved queries or built relationships.
✨Emphasise Leadership Experience
If you've had experience in line managing a team, be ready to share how you fostered collaboration and supported your team members. This will show your potential employer that you can lead effectively.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as managing reception duties during busy times or ensuring accurate record-keeping. Think through your responses to demonstrate your problem-solving skills.
