At a Glance
- Tasks: Greet visitors, manage mail, and support office operations in a care home.
- Company: Join a family-owned care home dedicated to high-quality service.
- Benefits: Earn £12.21/hour, enjoy free parking, and access ongoing training.
- Why this job: Make a meaningful impact in a supportive and dynamic environment.
- Qualifications: Strong communication skills and a friendly demeanour are essential.
- Other info: Be part of a values-led team that truly cares.
Administration and Business Support - Yarnley House Care Home
Contract: Bank
Salary: £12.21 Per Hour
Shift Type: Dayshift
Contracted hours: Bank
Our brand-new, luxury service is set in the small village of Crow, which is very close to Ringwood. We provide quality Residential, Dementia, Nursing and Respite care for 72 residents.
As Receptionist, you’ll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role!
What We Offer
- £12.21 per hour
- Company Pension scheme
- Free Onsite Parking
- Paid DBS
- Uniform Provided
- 5.6 Weeks Annual Leave (Based on a full-time contract)
- Ongoing learning and career progression opportunities
- A positive, welcoming workplace culture where your contribution truly matters
- Access to Employee Assistance Programme
- Access in-house training and nationally recognised qualifications to support your professional growth
- Join a friendly, collaborative team dedicated to delivering outstanding care
What You’ll Do
- Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.
- Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.
- Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.
- Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.
- Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.
- Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.
What We’re Looking For
- Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
- Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
- Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
- Team Player: Ability to work collaboratively with others and contribute to a supportive team environment.
Why You’ll Love This Role
- Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people’s lives.
- Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.
- Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized.
About Us
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home.
Receptionist in Southampton employer: Care Concern Group
Contact Detail:
Care Concern Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice your communication skills! Since you'll be the welcoming face of the care home, role-play common scenarios with a friend. This will help you feel more confident and ready to tackle any questions they throw your way.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in the past. Whether it's sorting mail or keeping records, having real-life stories will impress them and show you're the right fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team!
We think you need these skills to ace Receptionist in Southampton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values of trust, respect, and kindness.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Yarnley House. Highlight your communication skills and any relevant experience that showcases your ability to create a welcoming environment for residents and visitors.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your information logically. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our caring community.
How to prepare for a job interview at Care Concern Group
✨Show Off Your Communication Skills
As a Receptionist, your ability to communicate effectively is crucial. During the interview, make sure to demonstrate your interpersonal skills by engaging in friendly conversation and actively listening to the interviewer. This will showcase your ability to create a welcoming environment.
✨Be Organised and Prepared
Bring along any necessary documents, such as your CV and references, neatly organised in a folder. Also, prepare a list of questions about the role and the care home. This shows that you’re proactive and serious about the position, which is exactly what they’re looking for.
✨Emphasise Your Team Spirit
The job requires a collaborative approach, so be ready to share examples of how you've worked well in a team before. Highlighting your ability to contribute positively to a supportive environment will resonate well with the values of the care home.
✨Reflect Their Values
Familiarise yourself with the core values of Trust, Respect, Passion, Kindness, and Inclusivity. During the interview, weave these values into your responses to show that you align with their mission. This will help you stand out as a candidate who truly fits their culture.