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For Companies At a Glance
- Tasks: Be the welcoming face of our care home and manage essential administrative tasks.
- Company: Join a values-led care home that prioritises trust, respect, and kindness.
- Benefits: Earn £12.71 per hour, enjoy paid DBS, uniform, and 5.6 weeks annual leave.
- Other info: Dynamic role with growth opportunities in a supportive environment.
- Why this job: Make a meaningful impact on residents' lives while developing your skills.
- Qualifications: Strong admin skills and excellent communication abilities are essential.
The predicted salary is between 12 - 13 £ per hour.
Willows Care Home is a friendly, modern nursing home in a residential area of Romford, providing person-centred nursing, dementia, palliative and short-term care. The home combines comprehensive facilities with a warm, homely atmosphere to ensure comfort, dignity and compassionate support for all residents.
What We’ll Offer
- £12.71 per hour
- Pension scheme
- Onsite Parking
- Paid DBS
- Uniform Provided
- 5.6 Weeks Annual Leave (Based on a full-time contract)
What You’ll Be Doing
- First Impressions: Be the welcoming face for prospective residents and team members, creating a positive first impression and answering initial queries.
- Community Ambassador: Represent our care home with pride, giving tours to visitors and building strong relationships with the local community.
- Database Management: Oversee and maintain our enquiry database, ensuring all information is accurately recorded and readily accessible.
- Administrative Oversight: Manage all administrative systems, including residents’ agreements, team member contracts, E-Learning modules, and payroll, recruitment, compliance, ensuring seamless operation and efficiency.
What We’re Looking For
- Administrative Expertise: Strong administrative skills with experience in managing databases and various office systems.
- Excellent Communication: Ability to interact effectively with residents, team members, and community members, showcasing excellent interpersonal skills.
- Leadership: Capability to line manage the Receptionist and contribute to the internal management structure with a collaborative spirit.
- Organisational Skills: Strong organizational abilities to keep multiple systems and tasks running smoothly and efficiently.
Why You’ll Love This Role
- Variety: Enjoy a role with a diverse range of tasks and responsibilities that keep your workday dynamic and interesting.
- Impact: Play a crucial role in shaping the experience of our residents and team members, making a meaningful difference in their daily lives.
- Growth Opportunity: Gain valuable experience and grow professionally in a supportive and vibrant environment.
About Us
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity. These values underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
Ready to make an impact with your administration skills? Apply now to join our team and become an integral part of our care home. We look forward to hearing from you!
Administrator/Receptionist in Romford employer: Care Concern Group
Contact Detail:
Care Concern Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/Receptionist in Romford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Willows Care Home. Understand their values and what makes them tick. This way, you can show how your skills align with their mission and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and communication. Think about examples from your past experiences that showcase your organisational skills and ability to manage databases effectively.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role where you'll be the welcoming face of the care home. Choose an outfit that’s professional yet comfortable, reflecting the warm atmosphere of Willows Care Home.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace Administrator/Receptionist in Romford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role that involves interacting with residents and the community.
Tailor Your Application: Make sure to tailor your application to the specific role of Administrator/Receptionist. Highlight your administrative skills and experience with databases, as these are key for us. Mention any relevant experiences that align with our values of Trust, Respect, Passion, Kindness, and Inclusivity.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-organised information, especially when it comes to your skills and experiences related to the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Willows Care Home!
How to prepare for a job interview at Care Concern Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the core values of the care home. Understanding their commitment to Trust, Respect, Passion, Kindness, and Inclusivity will help you align your answers with what they stand for.
✨Showcase Your Administrative Skills
Be prepared to discuss your experience with database management and administrative systems. Bring examples of how you've successfully managed similar tasks in the past, as this will demonstrate your capability to handle the responsibilities of the role.
✨Practice Your Communication Skills
Since excellent communication is key for this position, practice answering common interview questions out loud. Focus on being clear and concise, and think about how you can convey warmth and approachability in your responses.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth opportunities, and how they support their staff. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.