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- Tasks: Greet visitors, manage mail, maintain records, and support care home operations.
- Company: Join a family-owned care group dedicated to high-quality care in a supportive environment.
- Benefits: Earn £12.21/hour, enjoy flexible part-time hours, pension scheme, and paid leave.
- Why this job: Make a real difference in residents' lives while working in a friendly, inclusive team.
- Qualifications: Strong communication skills, organisational abilities, and a friendly, team-oriented attitude required.
- Other info: Uniform provided, onsite parking, and a paid DBS check included.
Position: Receptionist (Part-Time)
Join our caring team at a purpose-built care home in Yarnton, Oxfordshire, providing Residential, Dementia, Nursing, and Respite care for 73 residents. We are part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK, committed to high-quality care guided by our core values: Trust, Respect, Passion, Kindness, and Inclusivity.
Key Responsibilities:
- Face-to-Face Interactions: Greet and assist visitors and residents with a positive attitude, addressing their needs and queries effectively.
- Mail Management: Sort and distribute incoming mail efficiently to ensure proper correspondence.
- Secretarial Support: Maintain accurate records and update resident information regularly.
- Organizational Tasks: Handle filing, record maintenance, and photocopying to keep the office organized.
- Policy Adherence: Follow company policies to foster a supportive work environment.
- Additional Duties: Perform other reasonable tasks as requested by management to support the care home operations.
Desired Skills and Qualities:
- Communication Skills: Excellent interpersonal skills to build positive relationships with residents, staff, and visitors.
- Organizational Abilities: Strong skills to manage multiple tasks and maintain records accurately.
- Friendly Demeanor: A welcoming attitude to create a positive environment.
- Team Player: Ability to work collaboratively within a supportive team.
What We Offer:
- £12.21 per hour
- Part-time contract: 28 hours/week (Three and a half days, alternate weekends)
- Shift Pattern: Week 1 Thursday-Sunday; Week 2 Tuesday-Friday
- Pension scheme
- Onsite parking
- Paid DBS check
- Uniform provided
- 5.6 weeks annual leave (full-time equivalent)
If you\’re ready to bring warmth and organizational skills to a role where you can make a real difference, we would love to hear from you! Apply now to join our friendly team and be the welcoming face of our care home.
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Receptionist Receptionist employer: Care Concern Group
Contact Detail:
Care Concern Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Receptionist
✨Tip Number 1
Familiarise yourself with the core values of our organisation: Trust, Respect, Passion, Kindness, and Inclusivity. During your interactions, whether in person or over the phone, demonstrate these values to show that you align with our mission.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being friendly and approachable, as this will help you create a welcoming atmosphere when greeting residents and visitors.
✨Tip Number 3
Get to know the specific needs of a care home environment. Research common challenges faced by receptionists in similar settings, so you can discuss how you would handle them during your interview.
✨Tip Number 4
Showcase your organisational abilities by preparing examples of how you've successfully managed multiple tasks in previous roles. This will highlight your capability to maintain records and keep the office running smoothly.
We think you need these skills to ace Receptionist Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and desired skills. Tailor your application to highlight how your experience aligns with their needs.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for working in a care environment. Mention specific qualities like kindness and inclusivity, and provide examples of how you've demonstrated these in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or administrative roles. Include specific tasks that relate to the responsibilities listed, such as mail management or record maintenance.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Care Concern Group
✨Show Your Friendly Side
As a receptionist, your friendly demeanor is crucial. Make sure to greet the interviewer with a warm smile and maintain a positive attitude throughout the conversation. This will demonstrate your ability to create a welcoming environment for residents and visitors.
✨Highlight Your Communication Skills
Prepare examples of how you've effectively communicated in previous roles. Whether it's resolving a visitor's query or assisting a resident, showcasing your interpersonal skills will be key to proving you're the right fit for this position.
✨Demonstrate Organisational Abilities
Be ready to discuss how you manage multiple tasks and keep records organised. You might want to share specific strategies or tools you use to stay on top of your responsibilities, as this role requires strong organisational skills.
✨Emphasise Teamwork
Since the role involves working within a supportive team, be prepared to talk about your experiences collaborating with others. Share instances where you contributed to a team effort, highlighting your ability to work harmoniously with colleagues.
