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- Tasks: Greet visitors, manage mail, and provide essential secretarial support.
- Company: La Fontana Dementia Nursing Home, part of a caring family-owned group.
- Benefits: Competitive pay, supportive atmosphere, and the chance to make a real impact.
- Why this job: Join a dynamic team and help create a positive environment for residents.
- Qualifications: Strong communication skills and a friendly demeanour are essential.
- Other info: Be part of a values-led organisation focused on trust, respect, and kindness.
The predicted salary is between 26000 - 39000 £ per year.
La Fontana Dementia Nursing Home is nestled on the outskirts of Martock, surrounded by the Somerset countryside. This innovative, purpose-built home provides specialist Dementia and Nursing care for up to 76 residents.
Contract: Full Time and Part-Time
Salary: £12.50 Per Hour
Shift Type: Days
Contracted hours: 24-37.5
What You’ll Do
- Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.
- Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.
- Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.
- Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.
- Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.
- Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.
What We’re Looking For
- Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
- Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
- Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
- Team Player: Ability to work collaboratively with others and contribute to a supportive team environment.
Why You’ll Love This Role
- Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people’s lives.
- Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.
- Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized.
About Us
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home.
Receptionist - Martock employer: Care Concern Group
Contact Detail:
Care Concern Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Martock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on La Fontana Dementia Nursing Home. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the friendly face of the care home. Role-play common scenarios with a friend or family member to boost your confidence in handling visitor queries and interactions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable for your interview. A smart outfit can help convey your friendly demeanour and readiness to contribute to a supportive team environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great opportunity to reiterate your interest in the position and remind them why you’d be a perfect fit for their team.
We think you need these skills to ace Receptionist - Martock
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly demeanour shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our supportive atmosphere.
Tailor Your Application: Make sure to customise your application to highlight your communication skills and organisational abilities. Mention specific experiences that demonstrate how you’ve successfully managed tasks or built positive relationships in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information logically, so it’s easy for us to see why you’d be a great fit for our team at La Fontana.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our values-led care home!
How to prepare for a job interview at Care Concern Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with La Fontana's core values: Trust, Respect, Passion, Kindness, and Inclusivity. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Communication Skills
As a receptionist, exceptional communication is key. Prepare to discuss situations where you've effectively interacted with clients or colleagues. Practise answering common questions clearly and confidently, and remember to maintain a friendly demeanour throughout the interview.
✨Demonstrate Organisational Abilities
Highlight your organisational skills by discussing past experiences where you managed multiple tasks or maintained accurate records. Bring along examples of how you’ve handled mail management or filing systems in previous roles, as this will show you’re ready for the responsibilities of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or the care home environment. This not only shows your interest but also helps you determine if it’s the right fit for you. Ask about how they support their staff and maintain a positive atmosphere.
