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For Companies At a Glance
- Tasks: Be the friendly face for families, guiding them through care home communications.
- Company: A family-owned care provider dedicated to quality service.
- Benefits: Earn £36,000 plus a £6,500 bonus, with full training and support.
- Why this job: Make a real difference in people's lives while building strong community connections.
- Qualifications: Strong local knowledge, sales or customer service experience, and IT skills.
- Other info: Join a supportive team in a rewarding and impactful role.
The predicted salary is between 36000 - 60000 £ per year.
A family-owned care provider is seeking a Dual Site Customer Relations Manager in Hertfordshire. In this role, you will be the first point of contact for families, providing guidance and managing communications across two care homes.
Requirements include:
- Strong local knowledge
- Experience in sales or customer service
- IT literacy
This rewarding position offers a competitive salary of £36,000 plus a bonus of £6,500, with full training and ongoing support provided.
Dual-Site Care Relations Manager in London employer: Care Concern Group
Contact Detail:
Care Concern Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual-Site Care Relations Manager in London
✨Tip Number 1
Network like a pro! Reach out to local care providers and professionals in Hertfordshire. We can leverage our connections to get insights and maybe even a foot in the door.
✨Tip Number 2
Show off your local knowledge! When you get the chance to chat with potential employers, drop in some facts about the area and how it relates to customer care. It’ll show you’re not just another candidate.
✨Tip Number 3
Practice your communication skills! Since you'll be the first point of contact for families, we suggest role-playing common scenarios with friends or family. This will help you feel more confident during interviews.
✨Tip Number 4
Apply through our website! We’ve got all the resources you need to make your application stand out. Plus, it’s a great way to show your enthusiasm for the role right from the start.
We think you need these skills to ace Dual-Site Care Relations Manager in London
Some tips for your application 🫡
Show Your Local Knowledge: Make sure to highlight your understanding of Hertfordshire and its communities. We want to see how your local insights can enhance the care experience for families.
Emphasise Your Customer Service Skills: Since you'll be the first point of contact for families, it's crucial to showcase your experience in customer service. Share specific examples of how you've successfully managed communications and built relationships.
Be IT Savvy: Mention any relevant IT skills you have, especially if you've used software or tools that could help in managing communications. We love tech-savvy candidates who can adapt quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Care Concern Group
✨Know Your Local Area
Since the role requires strong local knowledge, make sure you research Hertfordshire thoroughly. Familiarise yourself with the community, local services, and any relevant events or organisations that could impact the care homes. This will show your potential employer that you’re genuinely invested in the area.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service or sales. Think about specific situations where you resolved issues or improved customer satisfaction. This will help demonstrate your ability to manage communications effectively across the two care homes.
✨Brush Up on IT Skills
As IT literacy is a requirement, ensure you’re comfortable with common software and communication tools. If there are specific systems mentioned in the job description, try to get familiar with them beforehand. Being tech-savvy can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, training opportunities, and how success is measured in this role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
