At a Glance
- Tasks: Be the friendly face of our care home, welcoming residents and visitors with warmth.
- Company: Join Cathay Care Home, a family-owned leader in quality care across the UK.
- Benefits: Enjoy competitive pay, paid PVG, pension, uniform, and generous annual leave.
- Other info: Join a supportive team that values trust, respect, passion, kindness, and inclusivity.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Looking for friendly, organised individuals with great communication skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
Our purpose built care home is situated on the woodland edge of Forres, in the beautiful countryside of Moray. We proudly offer Residential, Dementia, Nursing & Respite care for 41 residents.
Contract: 12.71 per hour
Contracted to full time & part time hours per week
Paid PVG, pension, uniform provided
5.6 weeks annual leave (based on a full time contract)
Role Overview: As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home. Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.
What We Are Looking For:
- A friendly, professional and approachable manner
- Excellent communication and interpersonal skills
- Strong organisational and administrative skills
- Good IT skills including Microsoft Office and email systems
- Ability to manage multiple tasks and prioritise effectively
- A reliable and positive approach
About us: Cathay Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.
Receptionist - Forres employer: Care Concern Group
At Cathay Care Home in Forres, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values trust, respect, passion, kindness, and inclusivity. With competitive pay, generous annual leave, and opportunities for personal and professional growth, our team members are empowered to thrive in their roles while making a meaningful impact on the lives of our residents. Join us in a beautiful countryside setting where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Forres
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Care Concern Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Care Concern Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Care Concern Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Receptionist - Forres
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Care Concern Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Care Concern Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Care Concern Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Care Concern Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Care Concern Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Care Concern Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
