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For Companies At a Glance
- Tasks: Be the welcoming face and manage administrative systems at our vibrant care home.
- Company: Join a family-owned care home with a commitment to high-quality support.
- Benefits: Competitive pay, supportive environment, and opportunities for professional growth.
- Why this job: Make a meaningful impact on residents' lives while enjoying diverse daily tasks.
- Qualifications: Strong admin skills, excellent communication, and leadership abilities required.
- Other info: Join a values-led team that prioritises trust, respect, and inclusivity.
The predicted salary is between 13 - 16 £ per hour.
Administration and Business Support - Lakelands Lodge Care Home
Contract: Part Time
Salary: £13.07 Per Hour
Shift Type: Days
Contracted hours: 25
Set in the historic Victorian town of Fleetwood, Lakelands Lodge is a modern, purpose-built home offering residential, nursing, and dementia care for up to 78 residents. With stunning views over a tranquil boating lake and the Irish Sea, our location provides an inspiring backdrop for the work we do every day.
We’re looking for an Administrator with great organisational, inter-personal, and first point of contact skills. Each day will offer plenty of variety, and great administration skills are a pre-requisite for the role. You will work closely alongside the Home Manager, and be part of the internal management structure, which will line manage the Receptionists.
What You’ll Be Doing
- First Impressions: Be the welcoming face for prospective residents and team members, creating a positive first impression and answering initial queries.
- Community Ambassador: Represent our care home with pride, giving tours to visitors and building strong relationships with the local community.
- Database Management: Oversee and maintain our enquiry database, ensuring all information is accurately recorded and readily accessible.
- Administrative Oversight: Manage all administrative systems, including residents’ agreements, team member contracts, E-Learning modules, payroll, recruitment, and compliance, ensuring seamless operation and efficiency.
What We’re Looking For
- Administrative Expertise: Strong administrative skills with experience in managing databases and various office systems.
- Excellent Communication: Ability to interact effectively with residents, team members, and community members, showcasing excellent interpersonal skills.
- Leadership: Capability to line manage the Receptionist and contribute to the internal management structure with a collaborative spirit.
- Organizational Skills: Strong organizational abilities to keep multiple systems and tasks running smoothly and efficiently.
Why You’ll Love This Role
- Variety: Enjoy a role with a diverse range of tasks and responsibilities that keep your workday dynamic and interesting.
- Impact: Play a crucial role in shaping the experience of our residents and team members, making a meaningful difference in their daily lives.
- Growth Opportunity: Gain valuable experience and grow professionally in a supportive and vibrant environment.
About Us
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
Ready to make an impact with your administration skills? Apply now to join our team and become an integral part of our care home. We look forward to hearing from you!
Administrator in Fleetwood employer: Care Concern Group
Contact Detail:
Care Concern Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Fleetwood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lakelands Lodge and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and communication skills. Think about examples from your past experiences that highlight your organisational abilities and how you've managed databases or teams.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity and reiterating your interest in the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Administrator in Fleetwood
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight your strong administrative skills in your application. We want to see how you've managed databases and office systems in the past, so don’t hold back on those details!
Be Personable: Since you'll be the first point of contact for residents and visitors, let your personality shine through! Use your application to showcase your excellent communication and interpersonal skills.
Tailor Your Application: Take a moment to tailor your application to our values: Trust, Respect, Passion, Kindness, and Inclusivity. Show us how you embody these principles in your work and interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Lakelands Lodge!
How to prepare for a job interview at Care Concern Group
✨Show Off Your Organisational Skills
As an Administrator, you'll need to demonstrate your organisational prowess. Before the interview, think of specific examples where you've successfully managed multiple tasks or systems. Be ready to share how you keep everything running smoothly, as this will show you're the right fit for the role.
✨Be the Friendly Face
Since you'll be the first point of contact, it's crucial to convey warmth and approachability. Practice a friendly introduction and think about how you can make a positive first impression. Remember, your interpersonal skills are key, so be prepared to discuss how you build relationships with residents and team members.
✨Know the Company Values
Familiarise yourself with the core values of the care home: Trust, Respect, Passion, Kindness, and Inclusivity. During the interview, weave these values into your answers. Show how your personal values align with theirs, and give examples of how you've embodied these principles in your previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and leadership skills. Think of scenarios where you've had to manage a team or resolve conflicts. Prepare concise stories that highlight your experience in administrative oversight and how you’ve effectively led others, especially in a busy environment.
