Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face for families, guiding them through care home communications.
- Company: A caring, family-owned provider dedicated to quality service.
- Benefits: Earn £36,000 plus a £6,500 bonus, with full training and support.
- Why this job: Make a real difference in families' lives while growing your career.
- Qualifications: Strong local knowledge, sales or customer service experience, and IT skills.
- Other info: Join a supportive team in a rewarding environment.
The predicted salary is between 36000 - 60000 £ per year.
A family-owned care provider is seeking a Dual Site Customer Relations Manager in Hertfordshire. In this role, you will be the first point of contact for families, providing guidance and managing communications across two care homes.
Requirements include:
- Strong local knowledge
- Experience in sales or customer service
- IT literacy
This rewarding position offers a competitive salary of £36,000 plus a bonus of £6,500, with full training and ongoing support provided.
Dual-Site Care Relations Manager employer: Care Concern Group
Contact Detail:
Care Concern Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual-Site Care Relations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a role. Personal recommendations can really give you an edge.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their needs. We want you to shine when you get that chance to impress!
✨Tip Number 3
Show off your local knowledge! When chatting with potential employers, highlight your understanding of the Hertfordshire area and how it relates to the families you'll be supporting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Dual-Site Care Relations Manager
Some tips for your application 🫡
Show Your Local Knowledge: Make sure to highlight your understanding of the Hertfordshire area in your application. We want to see how your local insights can enhance your role as a Dual-Site Care Relations Manager.
Emphasise Customer Service Experience: Since this role is all about managing communications with families, we’d love to hear about your previous customer service or sales experience. Share specific examples that showcase your skills in handling inquiries and building relationships.
Be IT Savvy: Don’t forget to mention your IT literacy! We’re looking for someone who can navigate various software and tools easily, so let us know about any relevant tech skills you have in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Care Concern Group
✨Know Your Local Area
Since the role requires strong local knowledge, make sure you research Hertfordshire thoroughly. Familiarise yourself with the community, local services, and any relevant events that could impact families in care. This will show your potential employer that you’re genuinely invested in the area.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service or sales. Think about specific situations where you resolved issues or improved client satisfaction. This will demonstrate your ability to manage communications effectively across the two care homes.
✨Brush Up on IT Skills
As IT literacy is a requirement, ensure you’re comfortable with common software and communication tools. If there are specific systems mentioned in the job description, try to get familiar with them beforehand. This will help you feel more confident during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in this role. This not only shows your interest but also helps you determine if the position is the right fit for you.
