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- Tasks: Be the friendly face of our care home, managing enquiries and supporting daily admin tasks.
- Company: Join Lighthouse Lodge Care Home, a family-owned leader in quality care.
- Benefits: Earn £12.71 per hour, enjoy paid DBS, pension, uniform, and 5.6 weeks annual leave.
- Other info: Embrace our values of Trust, Respect, Passion, Kindness, and Inclusivity.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Great communication skills, IT savvy, and a positive, organised approach.
The predicted salary is between 12 - 13 £ per hour.
Administration and Business Support - Lighthouse Lodge Care Home
Contract: Bank
Salary: £12.71 Per Hour
Shift Type: Days
Contracted hours: 0
Paid DBS, pension, uniform provided
5.6 weeks annual leave (based on a full time contract)
Role Overview
As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home. Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.
What We Are Looking For
- A friendly, professional and approachable manner
- Excellent communication and interpersonal skills
- Strong organisational and administrative skills
- Good IT skills including Microsoft Office and email systems
- Ability to manage multiple tasks and prioritise effectively
- A reliable and positive approach
About Us
Lighthouse Lodge Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.
Concierge Bank employer: Care Concern Group
Contact Detail:
Care Concern Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Bank
✨Tip Number 1
Make sure to research Lighthouse Lodge Care Home before your interview. Knowing about their values like Trust, Respect, and Kindness will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Concierge Bank, you'll be the first point of contact, so role-play common scenarios with a friend. This will help you feel more confident and ready to create that warm, welcoming environment.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks in the past, and be ready to discuss how you can contribute to the smooth running of the home.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Lighthouse Lodge Care Home.
We think you need these skills to ace Concierge Bank
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional side shine through. We want to see your unique personality, so don’t be afraid to express yourself while keeping it relevant to the role!
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we’re looking for. Mention your excellent communication and organisational skills, and give examples of how you've used them in past roles.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for the Concierge Bank position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Care Concern Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Concierge Bank at Lighthouse Lodge Care Home. Familiarise yourself with their core values like Trust, Respect, and Kindness, as these will likely come up in conversation.
✨Showcase Your People Skills
As the first point of contact, your communication and interpersonal skills are crucial. Prepare examples from your past experiences where you've successfully managed enquiries or created a welcoming environment. This will demonstrate your ability to connect with residents and visitors.
✨Organisational Skills Matter
Highlight your organisational abilities during the interview. Be ready to discuss how you manage multiple tasks and prioritise effectively. You might even want to share a specific instance where your organisational skills made a difference in a previous role.
✨Be IT Savvy
Since good IT skills are essential for this role, brush up on your Microsoft Office and email systems knowledge. You could mention any relevant software you've used before, showing that you're comfortable with technology and can adapt quickly.