At a Glance
- Tasks: Be the friendly face of our care home, welcoming residents and visitors with warmth.
- Company: Join Luso Court Care Centre, a supportive and innovative care provider in Clapham.
- Benefits: Earn £12.71 per hour, enjoy 5.6 weeks annual leave, and receive paid DBS and uniform.
- Other info: Join a team that values trust, respect, passion, kindness, and inclusivity.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Friendly, organised, and good with IT; communication skills are key!
The predicted salary is between 26500 - 27500 £ per year.
Luso Court Care Centre is a newly commissioned specialist care home in Clapham, London supporting adults with complex nursing needs, dementia and mental health conditions. The home offers 80 en suite bedrooms across two floors and provides complex nursing care, specialist dementia care and residential mental health support within a safe and clinically led environment.
As a Receptionist, you will be the first point of contact, creating a warm, professional and welcoming environment for residents, visitors and team members within a specialist complex care setting, supporting individuals with a range of complex physical and mental health needs. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately, confidentially and efficiently. You will be mindful of working within a specialist environment, responding sensitively and appropriately to residents, families and professionals. Working closely with the Business Administrator and management team, you will help maintain organised systems and contribute to the smooth running of the service. Your role will support a calm, structured and professional environment at all times.
What We Are Looking For
- A friendly, professional and approachable manner
- Excellent communication and interpersonal skills
- Strong organisational and administrative skills
- Good IT skills including Microsoft Office and email systems
- Ability to manage multiple tasks and prioritise effectively
- A reliable, positive and discreet approach
- Understanding of confidentiality and working within a care environment
About Us: Luso Court Care Centre is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments. Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.
Weekend Receptionist in Clapham employer: Care Concern Group
Luso Court Care Centre is an exceptional employer, offering a supportive and rewarding work environment in Clapham, London. With a commitment to high-quality care and employee development, we provide comprehensive benefits including paid DBS, pension, and generous annual leave. Our core values of Trust, Respect, Passion, Kindness, and Inclusivity foster a culture where staff can thrive while making a meaningful impact on the lives of residents with complex needs.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Receptionist in Clapham
✨Tip Number 1
Make sure to research Luso Court Care Centre before your interview. Knowing about their values and the specific care they provide will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being warm and professional is key. Try role-playing with a friend to get comfortable with greeting visitors and handling enquiries.
✨Tip Number 3
Show off your organisational skills during the interview. Think of examples where you've managed multiple tasks effectively, especially in a busy environment. This will demonstrate that you can handle the demands of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Luso Court Care Centre.
We think you need these skills to ace Weekend Receptionist in Clapham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application:Make sure to tailor your CV and cover letter to highlight your relevant skills and experiences that match the job description. We’re looking for strong organisational and communication skills, so showcase those!
Be Professional Yet Warm:Remember, as a receptionist, you’ll be the first point of contact. Your application should reflect a professional tone while still being warm and welcoming. Strike that balance to show us you’re the right fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Luso Court Care Centre!
How to prepare for a job interview at Care Concern Group
✨Know the Care Environment
Familiarise yourself with the specific needs of residents in a care home setting. Understand the importance of confidentiality and how to communicate sensitively with individuals who may have complex health conditions. This knowledge will show your commitment to the role.
✨Showcase Your Communication Skills
As the first point of contact, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. Practice active listening and be ready to demonstrate your friendly and professional manner during the interview.
✨Highlight Organisational Abilities
Being organised is crucial for a receptionist. Think of specific instances where you managed multiple tasks or maintained an efficient system. Be prepared to discuss how you prioritise tasks and ensure smooth operations, as this will resonate well with the interviewers.
✨Embrace the Values
Luso Court Care Centre values Trust, Respect, Passion, Kindness, and Inclusivity. Reflect on how these values align with your own experiences and beliefs. Be ready to share personal anecdotes that illustrate how you embody these principles in your work and interactions.
