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- Tasks: Be the welcoming face of our care home and manage essential administrative tasks.
- Company: Join Care Concern Group, a family-owned provider with over 100 care homes across the UK.
- Benefits: Enjoy a dynamic role with growth opportunities and a supportive work environment.
- Why this job: Make a meaningful impact on residents' lives while developing your skills in a vibrant setting.
- Qualifications: Strong admin skills and excellent communication abilities are essential for this entry-level role.
- Other info: Embrace our core values: Trust, Respect, Passion, Kindness, and Inclusivity.
The predicted salary is between 29000 - 35000 £ per year.
Contract: Full Time
Salary: £15.00 Per Hour
Shift Type: Days
Contracted hours: 40 hours
White House Care Home is a modern, purpose-built and luxury home nestled in the peaceful residential area of Letchworth Garden City. We’re proud to offer exceptional Residential, Nursing, Respite and Dementia care for up to 50 residents — always with warmth, respect, and a personal touch.
We’re looking for a Business Administrator with proven care home or healthcare administration experience to become the organisational heartbeat of our home. This is a pivotal role working hand-in-hand with the Home Manager, ensuring that every aspect of our operations runs smoothly and efficiently. You’ll lead on administration and business support, line-manage our reception team, and act as the friendly first point of contact for residents, families, and visitors.
Whats In It For You…
- £15.00 per hour
- Company Pension scheme
- Free Onsite Parking
- Paid DBS
- 5.6 Weeks Annual Leave (Based on a full-time contract)
- Ongoing learning and career progression opportunities
- A positive, welcoming workplace culture where your contribution truly matters
- Access to Employee Assistance Programme.
- Access in-house training and nationally recognised qualifications to support your professional growth.
- Join a friendly, collaborative team dedicated to delivering outstanding care
What You’ll Be Doing
- First Impressions: Be the welcoming face for prospective residents and team members, creating a positive first impression and answering initial queries.
- Community Ambassador: Represent our care home with pride, giving tours to visitors and building strong relationships with the local community.
- Database Management: Oversee and maintain our enquiry database, ensuring all information is accurately recorded and readily accessible.
- Administrative Oversight: Manage all administrative systems, including residents’ agreements, team member contracts, E-Learning modules, and payroll, ensuring seamless operation and efficiency.
Why You Will Love This Role
- Make an impact: Play a vital part in shaping the experience of our residents and team.
- Use your skills: Put your business administration expertise and organisation to work every day.
- Lead with confidence: Support and guide our Reception team within a collaborative management structure.
- Enjoy variety: A dynamic role with plenty of different tasks to keep things interesting.
- Grow professionally: Develop your career in a supportive, people-focused environment.
Why Join Us?
- Purpose & Impact: You’ll play a key role in creating a welcoming, efficient, and caring environment.
- Growth & Support: Be part of a forward-thinking organisation that values your contribution and supports your career development.
- Values-Led Culture: We live by our five core values — Trust, Respect, Passion, Kindness, and Inclusivity — in everything we do.
About Us
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents.
Ready to make an impact with your administration skills? Apply now to join our team and become an integral part of our care home. We look forward to hearing from you!
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Business Administrator employer: Care Concern Group
Contact Detail:
Care Concern Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator
✨Tip Number 1
Familiarise yourself with the Care Concern Group's values: Trust, Respect, Passion, Kindness, and Inclusivity. When you understand these principles, you can demonstrate how your personal values align with theirs during any interactions.
✨Tip Number 2
Prepare to showcase your organisational skills by thinking of examples from your past experiences where you've successfully managed multiple tasks or projects. This will help you illustrate your capability to handle the diverse responsibilities of the role.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about administrative topics. Being able to articulate your thoughts clearly will be crucial when interacting with residents and team members.
✨Tip Number 4
Research the local community around Letchworth Garden City. Understanding the area and its needs will help you build strong relationships as a Community Ambassador, making you a more attractive candidate for the role.
We think you need these skills to ace Business Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative expertise and relevant experience. Focus on skills like database management, communication, and organisational abilities that align with the Business Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the care sector. Mention how your values align with those of Care Concern Group, such as trust, respect, and kindness.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed databases or worked in an administrative capacity. Provide specific examples of how you contributed to team success or improved processes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Care Concern Group
✨Showcase Your Organisational Skills
As a Business Administrator, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously in previous roles.
✨Demonstrate Excellent Communication
This role requires effective communication with residents and team members. Practice articulating your thoughts clearly and consider sharing experiences where your communication skills made a positive impact.
✨Emphasise Your Leadership Qualities
Since you'll be line managing Receptionists, it's important to highlight any leadership experience you have. Discuss how you've motivated or guided a team in the past, even if it was in a less formal setting.
✨Align with Company Values
Care Concern Group values trust, respect, passion, kindness, and inclusivity. Familiarise yourself with these values and think of ways you've embodied them in your work or personal life to demonstrate your fit for the company culture.
