At a Glance
- Tasks: Lead and support care homes, driving excellence and quality across the region.
- Company: Care Concern Group, a leader in providing high-quality care services.
- Benefits: Competitive salary, 20% bonus, generous holiday, and private medical insurance.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a significant impact on residents' lives while developing your leadership skills.
- Qualifications: Experience in care management and strong leadership abilities.
The predicted salary is between 70000 - 70000 £ per year.
Care Concern Group is delighted to offer an exceptional opportunity for a Regional Support Manager to play a key leadership role across our Edinburgh, Midlothian and Lothian region. This is a senior, visible leadership position where you will shape performance, strengthen quality, and support the continued growth of a diverse portfolio of 10 care homes.
Supporting a portfolio of 10 care homes across Edinburgh, Midlothian and Lothian, this role offers both scale and variety, spanning a mix of well-established, high-performing services alongside newer and developing homes. The region demonstrates consistently strong quality outcomes, with homes recognised for positive Care Inspectorate performance and high levels of resident satisfaction.
This breadth creates a dynamic and rewarding environment, where the focus is on sustaining excellence in established homes while continuing to embed standards, strengthen performance, and build momentum in others. The result is a balanced portfolio with clear opportunity to drive consistency, elevate quality, and support each service in reaching its full potential.
Reporting to the Regional Director, you will act as a trusted partner to Home Managers, providing hands-on support, strategic guidance, and leadership across all aspects of care, compliance, and commercial performance. You will be a consistent and credible presence across the region; someone who leads from the front, brings clarity to complexity, and drives meaningful, lasting improvement.
This is a role where a significant and lasting impact can be made across the region. The position centres on leading, coaching, and developing Home Managers and senior teams to deliver consistently high standards of care and performance, while strengthening clinical governance, compliance, and overall quality across all homes. A key focus will be supporting performance improvement and turnaround activity where required, alongside driving occupancy, financial performance, and sustainable growth.
Success in the role will involve embedding a culture of accountability, engagement, and continuous improvement, while building strong and trusted relationships with residents, families, regulators, and wider stakeholders. With a clear commitment to person-centred care, the role ensures that every resident experience reflects excellence. Balancing quality with commercial awareness, the position plays a critical role in ensuring that decision-making supports both resident wellbeing and long-term organisational success.
Locations
Regional Support Manager - in Bonnyrigg, Midlothian employer: Care Concern Group
Care Concern Group is an outstanding employer, offering a dynamic and rewarding work environment in the heart of Edinburgh, Midlothian, and Lothian. With a strong focus on employee development, generous benefits including a competitive salary, bonus structure, and private medical insurance, we foster a culture of accountability and continuous improvement. Join us to make a meaningful impact in the care sector while enjoying a supportive atmosphere that prioritises both resident wellbeing and your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Support Manager - in Bonnyrigg, Midlothian
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Care Concern Group!
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We think you need these skills to ace Regional Support Manager - in Bonnyrigg, Midlothian
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Care Concern Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Care Concern Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Care Concern Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Care Concern Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Care Concern Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Care Concern Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Care Concern Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Care Concern Group and how you would contribute to adapting HR strategies.
